As a resident of grafton all my 20 years and someone who use to enjoy the food here, im deeply dissapointed with how this place has turned out, and tonight was the last time ill ever spend a cent in that restaurant. We got a pizza and a "chicken finger dinner" that had 4 pieces of chicken on it and a giant pile of unseasoned, soggy fries. Not only that but it also took 35 minutes for them to cook the food when the restaurant was not busy whatsoever. This isnt the first bad experience ive had either, a month ago I got a small cheese pizza and got home to open it up and the pizza was burnt to a crisp. I went back to the restaurant to say something and I was harassed by the older man who works at the front counter, and given no compensation whatsoever. If you want your order to get forgotten about and no customer service at all, this is the...
Read moreI wanted to post a review because of the people who work at Grafton Pizza. I place a third party delivery order. The person picking it up left half the food at the restaurant. A person from Grafton Pizza let me know and tried very hard to get the delivery person to come back. This was near closing time and the person from Grafton offered to drive to my home with the remaining food so we wouldn’t go without. Now let me say the food is fantastic. I love their special pizza. It rivals the special pizza from my long gone favorite place. They also offer gluten free options. I have an allergic kid and it’s so nice when we can find somewhere where they can eat an entree instead of just salads. My families new...
Read moreI lived behind this place for years. It was my go to and it used to be very good. The most recent iteration under the newest owner is not so good. The thing is, they nickel and dime you now for everything. Ordered a small chicken Parm sub and it barely had any chicken on it. It's mostly bread these days. Added raw onions and they charged me for raw onions added to the sub. So remember that if you add tomatoes, lettuce, onions etc to any sub. It costs extra here. Pretty unheard of. Total was about fifteen bucks for that small sub and a can of soda. I hadn't been there in a couple years, but thought I'd give them another...
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