We arrived at mid evening 9-1-19. I was looking forward to a decent meal with my wife and her sister and my brother in law. We were celebrating my upcoming birthday. My brother in law had chicken pot pie. He said it was delicious a generous portion. Don’t know for sure what my sister in law had but she enjoyed it. I ordered the turkey dinner. My wife ordered a portobello sandwich. The food arrived in a timely manner at least for 3 of us they didn’t bring my wife’s sandwich. They asked if she would like to order, she had ordered when everyone else did. They said the would get it right away. My mashed potatoes were excellent although a very small portion, the turkey was a very generous portion and was stone cold as was the stuffing. I noticed the turkey was undercooked and pink on the bottom, I stopped eating it hoped I hadn’t eaten any of the undercooked turkey. I ordered coffee it arrived quick. The coffee was was weak but very dark apparently from sitting. I pushed it aside and the waitress asked if it was ok. I said it’s a little old. She said they would make a fresh pot. When the second cup of coffee arrived I believe it was from the same pot but this time it was hotter but terrible tasting. I should have know when I had the coffee that things would only go south from there. If a restaurant doesn’t care enough to make a decent cup of coffee chances are you will not receive a decent meal. The wait staff were very nice and apologized for the meal and not taking my wife’s order. They didn’t charge us for the cold meal I received or for the meal my wife received in a doggy bag because everyone was finished eating. Here’s the kicker, I’m getting the cold shoulder from my wife because I mentioned the condition of my meal. She felt I shouldn’t have said anything. If you have a bad experience at a restaurant you should say something so the place can try to improve. There are a lot of restaurants and when I get a bad meal I never go back ever. I know this is a long review but it’s step by step of...
Read moreOh God, i dont even know where to start. I grew up in Westborough and the pub was a nice, quality, hip place for dinner and drinks. Apparently things have changed. My wife and I went there for lunch the other day and it was obvious this place has gone downhill-fast. When we arrived, we stood at the waiting area for over 5 minutes, while no one ever came to seat us. I had to wanser around and find an employee who seemed very frazzled to help us. Eventually we were seated and the restaurant area was pretty deserted. While waiting for our waitress, we could hear someone I can assume was the restaurant owner(?) Or manager Berating a staff member. That was very relaxing. Our waitress was very nice and tried her best, which is why I'm giving this place 2 stars instead of one. There was almost an inch of dust on the decor and my wife commented it looked like the place hasn't been thoroughly cleaned in years. Cobwebs were everywhere. My wife ordered some kind of mussel appetizer and it tasted rotten. It tasted like the mussels had gone bad, yet were still cooked and they were very sandy. I ordered the turkey dinner and it tasted like DISH SOAP. Our waitress apologized over and over and said she would see it was taken off our bill, so I immediately sent it back and decided on a burger, which I requested medium rare. I got my burger and it looked more like the sole of an old boot. It was far beyond well done. My wife had the caesar salad, the lettuce still had dirt on it and was partially wilted. At this point we had had it and decided to leave. It took our poor waitress almost fifteen minutes to return with the revised bill, causing my wife to be late to work. I've heard from lots of people that this place has gone to pot, but I never expected it to be as bad as they said it was. I'll never...
Read moreWe got there at 6pm, 6 people were head of us, and 5 more behind us. The hostess, never took our seat, even it said hostess will seat us, she didn't want to do it, or she didn't want to work. She wanted to play cutie, and she ignore 14 people and said, oh there a dinner never open. Where not a group of diner girl, we're different family members!!!
So we sit ourself and she never apologized
Our waitress came by, and her name was Bobbi, she was very nice, she is going to get the five stars √√√√√
When we order appetizer, the hostess was talking to the kitchen to do our food for 1 hour, that a crime, and rude to attack a group of a family member., and it a cruel thing to do!!!
3rd The appetizer, we're good!!!
But the dinner was terrible, My food, was suppose to be plan of cut in corners and it was to be a club burger, they put lettuce and manaies, on it. The one who took our food, she had no name, and she had red hair of Orange hair and her hair was currlie and she slam the plate,is she having a bad or doesn't want to work, and my sister food was well done!!!
Bobbi did apology a lot of time, and she brought the manger and she said I am sorry, but I can't help you, we have to put manaies in our club sandwiches, and it our policy to do so, Manger also said everything must be well done, not rear. You want to go out of business manger!!!
So we got our check and the best for Bobbi, not for the staff!!!
There should be some changes. It shame they could go out...
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