John's Pizzaria of Grafton — Restaurant in Grafton

I generally had good things to say about John's Pizza in the years past. Unfortunately, something must have gotten lost in the hand-off to the new owners. We ordered four pies and the baking was rather inconsistent, ranging from blackened on the bottom on one, to nearly raw on another. While the cheese was the usual generous amount, the other toppings were rather inconsistently applied. The amount of sauce used was less than in the past...possibly to compensate for the now cracker-thin crusts. Most disappointingly, everything just seemed to lack much flavor. Even the garlic bread seemed like a hastily assembled concoction. To their credit, the service was good, albeit inexperienced. I have no complaints about this, as everyone needs to start somewhere. They also quickly remade the burnt pizza without question, so this was handled well. Admittedly, I don't visit John's a regular basis, but the pizza was completely off the mark of my expectations for what I normally get here. I actually looked forward prior in the day to come here for dinner and enjoy a Johns Pizza the way I've remembered them for years. I never expected to leave feeling so unsatisfied and disappointed after eating half a pie. I'd encourage the ownership to take a close examination of the recipes used for decades here and try to more faithfully recreate those to keep the customers familiar with Johns Pizza. Either that, or totally reinvent things to build a new base of customers on a different style, as the present day rendition is just not worthy...

Family of four, two kids and two adults. Ordered an appetizer and four entrees. Three tables in the dining room were populated including our table.

The appetizer took approximately 20-30 minutes to arrive. The first entree was delivered about 15 minutes after the appetizer.

The second entree was delivered about 5 minutes after the first entree. The third entree was another 5 minutes and the fourth (Macho Nachos) arrived about 5 minutes or so after the third.

The timing and delivery overall was terrible. The nachos did finally arrive about 55 minutes after initially ordering and they were burnt. I took them home and tossed them.

The server, though polite, was in a different world. After expressing that we needed to leave within 10-15 minutes, I still had to prompt her for the bill that she still had to manually calculate.

All in all, I dropped about $75 and this was my first and last time going there. Taco Bell is a better use of time, money and experience than this place.

Maybe the staff/kitchen people were new? I don't know. My advice is to try...

First time customer trying something new in the area, food arrived timely, but my family received a side salad in a large dish for $8.75. The pasta was so overcooked we couldn’t pick it up with our forks. We ordered fired wings which were soggy and under cooked. When calling the establishment, they said it was due to our distance from Grafton when our residence is right off Hwy43. Truth is this agency doesn’t take pride in there presentation or taste. They blamed the customer. Gave them a chance despite the other bad reviews. They didn’t even offer to compromise or resolve the situation. I understand due to Covid people are enduring hardship, but families in need of a decent meal due to work are due that when spending $60 +&10 tip for delivery. Unfortunately this is our first and last time. In most cases I chalk it up but all the food but the pizza was inedible. 1 star given for the polite delivery guy! Bad customer relations. I don’t expect a freebie but I do expect an edible meal when I order. There’s not much to choose from in the area. Btw this is my...