Freddy's Frozen Custard & Steakburgers — Restaurant in Granbury

We've eaten here a few times, though we hadn't in a while because our last experience wasn't the best. We decided to give it another try tonight... big mistake. It was the worst experience so far, some of the worst food we've had in a very long time. If not ever. That's not hyperbole. That's not exaggeration. I mean it.

• Burgers with soggy buns but with cheese so dry on the patty it looked like it sat out on the counter for 2 days • Tater tots overcooked and soaked in oil that needed to be changed a month ago • Fries cold, hard, and chalky with the same old oil taste • Cheese curds were the only thing semi-warm but also hard and tasted of old oil • Even the Dr. Pepper was bad. Ratios are off, or maybe the bag needs to be changed

I'll leave it there. Just know it was shockingly bad. The amount of money they're charging is somewhat excessive to begin with. Though we're willing to pay a little more for really good food, this ain't that. To charge that much for something this bad isn't acceptable. We're pretty used to fast food chains offering poorly made food, so the bar is set pretty low. The only positive here is the manager I spoke with was very nice and apologetic, and they did refund our meal which I'm very grateful for, but I do feel this experience warrants a warning. If it's bad enough for me to leave a review on Google, it's probably not somewhere you want to eat. Proceed with caution. We...

Working in the area for three months, I was excited to see Freddy's had just opened. My first visit was great. Food was cooked to perfection, great atmosphere inside and friendly faces. I was a little disappointed they didn't have the FULL menu at this location. The Chicago Hot Dog is my favorite. A week later I brought my parents, they thought it was just ok, Mom was disappointed they didn't offer the Hawaiian Delight sundae at this location. Tonight I went through the drive thru. My onion rings were overcooked. It was like biting into a chip. I had ordered a soft serve chocolate in a cup. Like what is usually served in a waffle cone. When I explained what I wanted, it was repeated you want a waffle cone? I stated I wanted soft serve in a cup. What I received was the hard in a dish. I'm looking forward to my local Freddy's near my home next month, where for over 6 years they have been consistent in their...

We wanted to give Freddie’s a try because it’s a fairly new restaurant in the area. First thing we noticed was the store smelled of old grease and the floor was slick with greasy shoe prints everywhere. We ordered food anyway, but we were really disappointed. The food wasn’t eatable, it was so greasy and had an odd taste. I had ordered a single burger and cheese curds. I took one bite of my burger, even as thin as the patty was, it was raw on the inside. The bun was super greasy as well. The manager was really sweet, she comped my burger and even replaced it with chicken strips, but my family and I lost our appetites and we just left. The experience wasn’t good. The staff were nice and the manager accommodating, but the atmosphere and food not so much. The Pepsi was good, but walking to the drink machine was a bit dangerous as the floor was...