Caribou Coffee — Restaurant in Grand Forks

I think this photo of bagel will fully explain my experience. Unfriendly customer service. They don’t know how to cut the bagel correctly. Unbelievable. Although I asked for if this was supposed to look like this. They answered with bad excuse “during this time of a day… blah blah blah.” Shut up. You guys are working under the well-known trusted brand. You were supposed to apologize first. They even can’t follow my order. I ordered latte with emphasized words “light ice.”Then it came with regular amount of ice. Have those employees stand on the line by themselves when they know where they are workin. Never...

When I got my coffee at this shop this morning, I watched the employee Elena take my cash and cash me out, then proceeded to go make my bagel and my coffee without washing her hands or putting on any sort of gloves. I feel super unsafe and uncomfortable with that and I truly hope none of the other employees have the same disregard for health to their customers. Truly hope we all learn to...

I came in for breakfast and coffee. Their food and coffee are great! Not only that, but the interior of the building makes you feel comfortable and roomy. The service was also very good. The employees were ready to take my order as soon as I walked up to the register and my order was ready by the time I finished my order. I definitely recommend this caribou compared to others...