Needing new staff is an understatement. After reading other reviews I can’t even believe they haven’t done anything about it yet because nothing has changed. The arcade and food is great!! Our kids had a blast. But when trying to order from the counter or redeem tickets the worker with the pink hair (Sammy is her name I believe) was EXTREMELY rude. To busy on her phone and when she finally did acknowledge you all you get it attitude. I went and asked if our food that we ordered was ready and she stared me down for at least 10 seconds and then very rudely said “I’ll go check on it”. As if I was an inconvenience. She will have a huge wake up call when she gets in the workforce that doesn’t tolerate that behavior. The other worker, Lexi, was super great!!! She was kind and I could tell she was trying to do her best. The pink haired girl actually yelled at her in front of customers. It was very unprofessional and quite frankly she should check herself first. Want to come back but if the staff doesn’t change it will be pretty hard to bring our kids around...
Read moreFirst let me start by saying this is the absolute worst place I’ve ever been. The staff is very rude and snobby. Me and my husband was waiting in line for our food which we ended up waiting for ever for our food that was cold and the pizza was Soggy. While we waiting we over heard a man working there Wearing a Christmas sweater making fun of customers and say racial slurs I couldn’t believe the stuff coming out of his mouth it literally made me sick. On top of that it was dirty and my husband swears he seen some kinda of bugs. And then my kids kept getting robbed for there money on the there arcade cards because a lot of the games don’t even work and there’s no out of service sign on any of the games we ended up spending a bunch of money really on nothing I do not recommend going there ever for The arcade. On a better note the water park is awesome the staff running the waterpark very friendly kids really nice very helpful I do recommend the waterpark. But the older staff that run The arcade should definitely take pointers from the younger staff running...
Read moreI ordered a pizza with a garden salad. There’s only one person working at the counter, going to the back every 2 minutes to get ready orders. Why is there only one person working at the counter? Anyways, the guy said it would be about a 20 to 25 min wait and it was to be brought to our table. 50 minutes still waiting for our order, I go to the counter and ask we’re our order is. Then he runs to the back and came back with my pizza and salad. The pizza was meh, but the breadsticks with the garden salad were strait out revolting! With Kraft Parmesan cheese sprinkled on the bread, hard like rock on the top, gross soggy bottom! Why does it even come with the salad! It’s just gross!
The management in this place really needs to step it up and actually make some changes. You’re kidding me! Almost an hour for a pizza and salad! And Canad Inns, this experience was not acceptable to me and I do accept you’re apologize but please make a change with garbanzos or just...
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