Casey's — Restaurant in Grand Island

Attempted to get fuel by paying at the pump with a card at about 7pm 10/24/21. An employee BOB W, black mini cooper, cancelled three transactions in a row from inside the store for no reason, without provocation, or any contact. I have video of the third attempt and submitted it to corporate. I spend over $15,000 per year at Casey’s throughout Nebraska. Other, non-Casey’s locations will appreciate my money.

With employees like BOB W, black mini cooper, it’s difficult to believe that this place considers itself LGBTQ+ friendly. He is one of the biggest homophobes GI has to offer.

Update 10/25/21: I already filled out your website form and uploaded video yesterday. Which I clearly stated in my original post. ref:_00Df2CU6m._5005w1qVKHY:ref It’s pretty sad that a one star review on an external site gets quicker attention than information submitted through your corporate site.

Update 10/30/2021: Have not heard from corporate about my complaint. Poor service, poor quality. Pizza is often an empty case or it’s been out so long it looks like it could be used as a...

7 am on a Saturday, No doughnuts (none made not sold out) no breakfast sandwiches. 3rd time in 8 days. I used to bring my son and wife every morning for breakfast but they simply do not care about customer loyalty... Plenty of other businesses around here to take my money for doing their jobs right...(Something else you might give a try.) And if you're gonna blame an employee for not showing up or whatever reason, Maybe you should hire dependable employees. Or schedule enough people to cover. Just a thought. What's the point in staying in business if the only reason you make a sale is because we are forced to buy an alternative so we don't have to drive across town. Close up already. Let a business that might care about its customers take...

Waited in line with a woman in front of me. There were customers who couldn’t speak English getting a large amount of lottery tickets. There were 2 employees who walked off. One left the store. I’m assuming his shift had ended. The other female left while there was 4 people in line. She came back after 10 minutes and asked to help the next person in line. A customer walked up to her and she waited on them as apposed to to us that had been standing in line for the last 8 minutes. The customer in front of me left and went to pump and pantry to do our business. I will never shop at a...