Denny's — Restaurant in Grand Prairie

For starters, we walk in and no one is at the podium and people’s eyes darted to avoid us when we walked in. Waited a minute or two before being greeted then sat down. We were 1 of the 2 parties in the restaurant keep that in mind. I knew before even looking at the menu I want to order a specific dessert item that requires additional cooking time so I make sure to follow the menu recommendations and order it ahead of time. We get our menus and it seemed like no less than 3 minutes later the server asks if we are ready to order, i’ve never been rushed to order like this before. I am used to being sat, ordering drinks then getting a total of 5-10 minutes minimum to look over the menu from the time you received it. You may be thinking I am crazy because the menu isn’t extensive but it’s just precedent. We get our drinks and I needed a little more time which the server was fine with. When it’s time to order it is extremely obvious our server speaks very broken english, which is not an issue until you can’t even place your order because of lack of comprehension. He asks me to show the menu to reference my order and that was that. A moment of two later someone else comes and asks my order again (and lets me know he is training) I am guessing to confirm what it is that I wanted. When the food came out things were fine. Towards the middle of the meal when he came to check on us and I asked to order the Apple crisp dessert, to which he asked me to repeat and I did. He had already taken our menus so I had nothing to try and show him. He left and I figured he understood or he or someone would comeback and confirm. He came back later and asked if I wanted ‘apple juice’ to which I corrected and repeated what it was I did want, after that he did not come back so I thought everything was settled. After about 15-20 he came to our table and set the bill receipt on the table. My boyfriend asked if I still wanted the dessert to which I declined simply because we had already sat and waited the cook time or a little less for what I thought I was waiting for. Come to find he out, he didn’t understand what I said and just chose to ignore my request and close our bill out. I kept my cool and did not want to be rude because I choose kindness but if the lady who helped the first time knew he was training and barely spoke english why would she continue to let this situation go on. Of course i’m pretty upset but in a situation like this i’d be the bad guy if I asked for a different server simply to make sure my orders are taken correctly or even at all. A couple times I even saw a worker who was folding utensils glance over at our server when he was helping, in a way to make sure she was paying attention in case he needed help. So it seems like he just chose not to ask. I’m annoyed because at the end of the day English is the unofficial language here, in any other country, I an english speak, would not be catered to. I would be forced to adapt and learn, which I have no...

Oh my where to start , when we first arrived the ladies were standing around talking and we stood there until one of them acknowledged us , all of them gave us a go to ** look and one of them was looking around to see where we could be seated come on now the place was empty we asked for a round booth since it was a group of 7 people well the hostess didn't like it march past us took the menus and we followed well to make a very long story short the waitress was rude we asked for coffee and the packets of sugar were thrown on the table the food was ok very pricey the pancakes were very tough and rubbery WILL NEVER GO TO THAT PLACE EVER !!! And i forgot to mention we had a member from our group leave to run an errand and ask for us to take his food home well we told the waitress that we would be taking that order to go well she got upset brought the plastic containers to go took the plates and threw the food in with a knife and without saying a word place it back on the table and walked off never coming to check on our group for refills well we finished and when we got to the register the young lady was also VERY RUDE not even asking how our food was maybe she already knew and then she just opened her mouth to ask NO TIP ? and i said NO thank you well she just said oh well ! so you can talk huh ??? NEVER WILL I BRING MY FAMILY HERE AGAIN !!! WORST PLACE BAD SERVICE !! management needs to talk to all their employees on how to treat customers , remember people who work @ this location if it's not for our business you would not be able to get a check or...

Stopped in on Sunday 10/27/24 @ around 10am. Ordered my usual that I have been ordering since I was a little girl AND The food is was so greasy I HAD TO SEND IT BACK TWICE. In the end I paid $20 for a stomachache. It was horrible ~ literally sopping up the grease with a napkin. I should have taken pictures but I’m just over it..

I get it.. some cooks are new.. they haven’t been properly trained on the Denny’s way etc.. HOWEVER, instead of the manager apologizing she defends the greasy plates and says “chorizo is greasy” ~ NO PRINCESS chorizo the dennys way is not that way. This a a food chain. A franchise .. not a food truck where you can just freestyle it. There is an expectation AND wait for it… even the hush puppies were dripping in grease. And the manager says.. well…they use the fryer. NO SH*% I KNOW HOW TO COOK. I said to myself. It wasn’t even worth the word exchange. It’s too early on a Sunday. I know Denny’s food.. anyways.. if you have a certain expectation in how the food should taste.. this IS NOT the location.

If you are not into tradition and sameness in taste, texture, flavor etc then join the crowds. It was packed like an airport terminal by the time I left.

The location is suburban and I liked the walk up/curb appeal the coffee was hot and fresh but but the food and manager is a hard NO. I’m heading to QT to get crushed ice and ginger ale for my stomach and maybe some pretzels to sop up the grease...