Subway — Restaurant in Granite Falls

My family was waiting in a large line, while 2 people behind the counter were making orders. 1 was making sandwiches for patrons in the store and the other was making sandwiches for online orders. It made the line move slow, but it is understandable. However, what was not acceptable is when the manager told the 2nd employee to start making sandwiches for the online orders with her. This means we had a line of people, nearly to the door, waiting while they made sandwiches for no one in that line. When we asked if they could start helping the actual customers in line the managers response was. "The people who ordered online have already paid. If you don't want to stand in line, than you should have ordered online." So after wasting 15 min standing there, we decided to leave after receiving that response. I 100% realize that the current world revolves around online, but you cannot have a business with an open storefront that doesn't serve the customers in that store. Live right down the road, but will not be back to...

Been going to Subway Granite Falls and Trashers corners in Bothell for almost 30 years. I was ABSOLUTELY blown away by the lackluster/subpar sandwich I got on 6/5/2024. The bread was miniscule compared to previous times. It was the size of a burrito EVEN THOUGH my wife asked for extra veggies. When she brought it home I was ABSOLUTELY FLABBERGASTED by the size of the miniscule resized bread and lack of fixings. Did some research and found Subway changed their bread portion size by 25%. When I squeezed my "now burrito small sized" sandwich I could see a whole down the middle. I'm NOT kidding when I say that the whole 12" sub would've weighed less than 2 slices of bread with just potatoe chips in between them. It was lackluster AT BEST. SOOOO...

Went it to order 2 subs and food for the kid add chicken to sub but get it on the side have done it for years was told I can’t okay even though make it your way is plastered all over the store then try to order this 6” quantity chicken bowl listed on the menu in store for $8. Change get told no it’s $12.49 sure for a foot long listed in front of employees face not 6” was told manager won’t allow it then take it off the menu how hard is that ask for them to call the manager or give me number to call and refuses...