Cazadores Mexican Grill and Cantina — Restaurant in Greeley

Unfortunately this was one of the worst experiences while going out for supper. My meal was good, but my husband has a gluten allergy and ordered the gluten free burrito. After having one bite, my husband knew instantly that his burrito was not gluten free and informed the waiter. He was then brought a gluten free burrito after waiting an additional 15 minutes,but it was lacking chicken when he originally ordered the chicken burrito. He then had to wait another 15 minutes for the second correction. When we were brought the check, he was charged for both the non gluten free burrito and the gluten free burrito. We asked for this charge to be removed, but they still insisted he pay for the rice and beans he ate while waiting for each order to be fixed. I obviously voiced my opinion on how ridiculous the whole experience had been, so the waiter came back and said he had removed the charges for the rice and beans, but showed no empathy for the two mistakes, time and exposure to the original gluten item. By far, the worst experience while dining. My husband is now dealing with the exposure to the gluten and I am left with disbelief that not only did they not try to make this right, but still tried to overcharge for their...

Complaint - The green habanero salsa given to our table tasted expired, probably spoiled, I let our waitress know about the salsa to be courteous so they wouldn’t serve it to anyone else. I ordered Carne Asada tacos my plate was not appealing at all, they served my tacos on cold, old, broken corn tortillas, they were visually falling apart when the waiter set my plate down, I had to asked for new tortillas, the fact that they even let a taco plate leave the kitchen like that is completely unacceptable. The Pico-De-Gallo was definitely old, likely prepared many days before being served, all the components were soggy, onions were glossy & see though, tomatoes were very dull and soft, jalapeños soft. The Pico- De- Gallo was so bad I could not eat it. The steak meat was dry and tasted old, the menu states the plate is at market price and I was expecting a decent cut of steak for the tacos, but what was served tasted like left over reheated low grade sirloin. The whole plate was bad, the only thing I ate was the rice and beans, complete waste of money. I would not visit this restaurant again nor recommend it to anyone, I don’t understand how they were okay serving a plate like this and not...

Breaking my review into 3 parts:

Food- could have been much better! the fajitas came out over cooked/burnt, the ceviche was poor quality compared to other Mexican restaurants, needs more lime and veggies. The mushrooms were horrible, you could tell they were old. Salsa was mediocre (likely came from a king soopers salsa jar)

Drinks- VERY INCONSISTENT. Ordered two of the same drinks, one tasted like it was completely void of alcohol, the second tasted like it was only alcohol.

Service - Very poor service on both our waitress and the entire restaurants part. They made it clear the parties in the back had priority, our food took a good hour to come out, and as I wrote above was not good. waitress was INCONSISTENT just like the drinks lol!

Overall I spent about $90 and feel like I got completely ripped off. I could have gotten a better meal for $20 at Cafe Mexicali to be honest and that's saying something considering Cafe Mexicali is mostly ran by white college students. I expected alot more from an "authentic" Mexican restaurant. Thumbs down and I will not be returning here. Too many let downs, not a single positive to make me want to come back. THIS PLACE NEEDS ALOT...