Burger King — Restaurant in Greeley

(May 18 around 7pm) I came and ordered food and slushies in the drive thru, the lady repeated my order and I got a total at the speaker. But as soon as I got to the window I'm told that the slush machine is on defrost. The lady was nice to me, but seemed to be irritated by me with how she was talking about me to her co-workers. She asked if I wanted a different type of drink instead of the 6 slushies. So because I wasn't told at the speaker where I could of called my mom to see, I had call at the window, then I heard the lady at the window tell her co-workers when they asked what was going on that I was wanting to change my order at the window. They already handed her my bag of food, but she asked me to park out front and wait for it. And then when I got home I didn't even have the nuggets for the kids, so I had to drive all the way back and get those as well as the receipt I wasn't given. This is really frustrating, obviously the customer should be aware that the machine isn't working, with a simple sign on the speaker would be nice, I would of saved all the hassle and gone to a different Burger King. With driving back to it to get the nuggets it would of been the same difference with...

I went in 1/24/23 around 9:30 am with my kid hoping to use the play equipment and get breakfast, the play equipment by the way has a sign that it is permanently closed. The lady at the front was too busy talking to a relative a few tables in to realize I had walked in, eventually she looked over and saw me at counter. When I ordered she didn’t give me a receipt and said something along the lines of everything is broken here. When I received my food it was lukewarm where it had been sitting under the heat lamp for awhile. They didn’t have a lot of traffic at the time yet every table was dirty, and the floors underneath some of the tables were just covered in spilled food. Finally I found an acceptable table, set my food down and went to the bathroom. The bathrooms didn’t have toilet paper, the toilet looked like someone exploded in it, there was an unpleasant smell in the bathroom and the trash was full to the brim. Not a pleasant experience at all, I wouldn’t go back, considering the condition of the front I can’t imagine what the...

Words can not express the disappointment with this location. Went through the drive-Thur for sake of saving time due to my wife needing to be at work soon and they ask us to pull up front an our order will be right out. Okay, inconvenient but fine. We wait 10 minutes then my wife goes inside to see what’s taking so long and they treat her like some thief trying to get free food, because they gave our order to the wrong car! That’s their mistake, not ours.. well I wish that was all that was the problem. We get home so my wife can change really quickly. We pull the food out and we got COLD ROCK HARD FOOD.. if we would’ve tried to eat this, we would’ve broken a tooth!! VERY VERY DISAPPOINTING! POOR MANAGEMENT is the only reason for this, because they were two female managers that we dealt with. A older Hispanic women who I believe is the Gm possibly and a white women whom may have just been the manager. I wasted 20 bucks on food we can’t eat and my wife won’t have time to eat before work now. Very disappointing. Save yourself the grief,...