The Blue Mug Coffee Bar — Restaurant in Greeley

The 59th Ave Blue Mug Coffee Bar is a nice place to meet friends on the west side of Greeley. I have always experienced good, efficient customer service here, in particular: from Taylor. I enjoy having coffee in a blue mug instead of a paper cup. I have never eaten here but friends who have eaten here, tell me their food was great. I just observed great teamwork once again: Taylor and Rachel hustled to get inside guests and drive-thru guests served quickly and in a very friendly manner. In the middle of the rush, somehow, Taylor put out a full mug of coffee on the self-serve coffee bar without skipping a beat in serving her guests. As soon as the rush was over, they immediately began detail cleaning. And just for the record: other employees at other times always clean when they don't have guests to serve. If you're new to Greeley and new to this Blue Mug location (there are others in Greeley) you probably already know that around 8 a.m.-9:30 a.m. or so, like many coffee establishments, there are many folks here so get here early to get your favorite spot. Or you can call ahead (plan a day ahead, or a few days or a week ahead) to reserve their small conference room or that special booth on the north side of their...

The line was long and the staff was frazzled. I Asked for heavy cream in my mug of decaf which they don’t carry. My friend and I were meeting for coffee so I ordered mine to drink in house but after a few minutes we realized we landed at different blue mugs. So I asked for a to go cup so I could buzz over to the other location. A man behind the bar told me that they have a firm policy that brewed coffee cannot be put in a to go cup because brewed coffee “has free refills and it’s not fair to the customers who get it to go in the first place”. I had 3 sips of one cup of coffee and then was told I have to sit and drink it or leave it behind. If I wanted a refill at the other location, I would have paid for it! HORRIBLE customer service. I will NEVER return and I will share this poor experience with everyone in my Greeley networks. I called my friend and bought her a latte at Starbucks instead. If you’re going to run a small business, treat your customers...

I’ve been coming here loyally for a couple weeks now but unfortunately cannot tolerate the harsh chemical fragrance anymore. My throat hurts, eyes water and nasal passages burn from whatever it is. I saw they use Pledge “mountain fresh” fragrance spray to clean countertops which has a “D” rating on the ewg.com website for fragrance toxicity. Its known to cause respiratory/asthma issues along with skin irritation. I experienced all of these. Not sure why this product is used in shop where there are many other products that cause little to no harm and dont contain harsh, poisonous chemicals.

And yes, I sent an email to Blue mug to express my discomfort along with citing sources of how toxic the chemical fragrance spray is but they never responded back. They either dont read customer submissions from their website or they just dont care about customer...