Dunkin' — Restaurant in Green Cove Springs

The girl at the drive through, Tamika, is just about as rude and as unprofessional as it gets. This is my 4th encounter with her at this Dunkin and she is the same every time. Pull up to the window, she says “what you want?” Tell her your order and she doesn’t say anything. Doesn’t say pull up to the window or anything. Then she says “you gone’ pull up?” Like sorry- I didn’t even know if you’d taken my order yet because you didn’t acknowledge it. Pull up to the window - ask how she’s doing and she will again, ignore you completely and borderline roll her eyes at you. Other than at the drive thru she didn’t say one word the entire time we were there and this is the 4th time with the exact same interaction from her. Tonight, our order was wrong and we were the only ones in line and they had one more customer inside. After the drive thru my husband went in to get the correct coffees and the other girls up front were very nice! The other customer in the store said to my husband that her order was wrong too and she knows not to go through the drive through because the workers taking drive thru orders are rude and never get the other correct. So at this point customers are saying things to other customers about her attitude and service. Other than that, the coffee is usually pretty good but don’t expect your donuts or donut holes to be fresh even if you go in the morning when they...

2 months lights still not working either someone doesn't know what they are doing or they dont want to pay to fix dark not safe outside cups leak or the lids since gotten holiday cups in when go to drink has happened last two times

NO LIGHTS ON IN MORNING BUT THEY ARE OPEN THEY LOOK CLOSED BUT ARE OOEN GO TO DRIVE UP THEY WILL ANSWER Last two weeks at 6am all the lights out ( they open at 5am) outside like they closed I saw someone inside but no cars so I drove off this week lights still out outside but I saw employee open the side door asked them they said yes open but lights not working when I got to drive up I asked them if owner knew they said yes they told them and they just keep saying they will fix but they been out for 2 weeks very poor business practices do they just not care ? I can't believe it's taking two and half weeks to get the lights fixed it's dark all outside they are open in the morning even though it looks like...

Why can’t this dunkin get their crap straight! It’s the only Dunkin in green cove springs. Lots of people work in this town and we expect great service as well as getting what we ordered and getting it correct. The morning and during lunch is always busy. Manager, make sure you have a strong staff during those times. Make sure your employees are trained properly and listen to what the customer says in person or in the drive thru. I hear people all the time complain that they don’t get what they ordered. Today is a prime example. I went through the drive thru before work and i asked for a small caramel iced latte with almond milk and 2 extra pumps of French vanilla. I said it slow enough to allow the person taking the order to type it into the system. I pick up my order and find that it has no caramel or almond milk. I can’t drink regular milk. What was the problem that the order is incorrect? This all has to do with the managers...