Snows Ice Cream — Restaurant in Greenfield

I thought the ice cream and the girl serving us (brown hair, tattoo on her arm) were great! She was really attentive and answered all of my questions, and knew a lot about all their ice creams. I stayed to have my ice cream with a friend and overheard the bald guy in the back telling her that she was doing well enough and putting her down!! So rude, I felt so bad for her! As a small business owner, I understand needing to provide your employees with constructive criticism, but his tone was beyond demeaning. Needless to say, if I go back to Bart's and see this again, I will be complaining to him about how he treats...

I rate Barts Icecream an absolute 10, but when it comes to online ordering it was a little difficult in getting my order initially. BUT, after all of the hick-ups they totally redeemed themselves!!! My order was hand delivered by a company employee and it was a long ride from Boston to where I live on the NH seacoast.. After opening my box I found they added 2 additional flavors at no charge and refunded my $15.00 shipping fee. Not only the best ice cream ever ( I am an ice cream connoisseur) the best customer service as well. Thank You Barts Ice cream for helping me celebrate beating breast cancer, this was my...

Came in yesterday. There was only 1 person working, so I waited about 30 minutes before I even got to order—and the store wasn’t even busy. I completely understand being understaffed, but their system for taking and filling orders is really inefficient. People who came in after me got their orders taken and served before me. I finally ordered my strawberry smoothie, got it 10 minutes later, and it had no taste. Literally tasted like nothing. Their ice cream is good, but terrible service—and don’t...