I went here on Friday at 7:00 pm and ordered garlic fried chicken wings and I the house soup, which totaled $18.08. When I got home and opened the soup and tasted it I was disappointed in how lacking in flavor it was. My husband said this needs some salt and pepper. However, it needed more than salt and pepper. I know how good food is supposed to taste. It needed sesame seed oil and a lot more!!! The fried garlic chicken wings looked like they were from a garnish game hen, because they were so tiny! The sauce on them was delicious, but the wings were fried to death!!! They were so dried out that I could not get the HARD dried out meat off the bones!!! I kind of felt like they were leftover from a few nights prior AND over fried, but they wanted to make money from something that should have been thrown away. I called and complained and the lady said, "You have to eat the fry chicken right away or it gets hard. You waited to long to eat it and let it get cold." I informed her that the wings were still warm, but they were just over fried. She did not offer to allow me to return them for a new order. I do not have money to waste like that. I will NEVER go there again. Shame on them for selling food they knew belonged in the trash!!! I am a teacher. So, you know I don't have...
Read moreThe woman that answers the phone always seem to get straight to the point which doesn’t bother me and I prefer that in customer service. She is transactional and so am I but she has an extremely rude tone which is very off putting. Work in restaurant business can be frustrating but that doesn’t mean to be hateful and annoyed with every customer. Decided to get some fried chicken wings with chicken fried rice and egg roll . Chicken wings was tiny. Smaller than my pinky finger. Chicken wings didn’t have batter on them which made no sense. So either they forgot to batter and instead of correcting it they served it anyways or they just how they make the wings.. It look like they just dropped it straight the bag or pack and into the grease to fry. They looked old. Didn’t have much taste. Fried rice wasn’t even fried rice. It was just plain yellow rice, onions, and some chicken. None of it was good except the egg roll. 12 dollars wasted. I ate a little and ended up dumping the rest. Sometimes you take a loss with food. I...
Read morePay very close attention to how much you are charged for things you regularly get. Every time I ordered chow mei fun the price would go up every visit. Upcharging me for extra noodles I didn’t ask for because I wanted no vegetables but ranging from $1.25 to $1.75 when I called them out on it. Their excuse was market prices, and used a grocery store as an example. Chinas best was my go to before this location, and not once in the two years I’ve gone there have my prices fluctuated every visit. It was consistent. Same with VIP express, Golden Wok and Golden Dragon (3 better locations). If there is an overall menu change then that is different, but not menu changes everyday. This isn’t a fish market. She told me she was tired of explaining it to me as if I was a child, as if there was really a viable reason to whatever she was saying. They change the prices to their will DAILY....
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