Papa Johns Pizza — Restaurant in Greensboro

WORSE EXPERIENCE EVER! I went to my Papa Johns App for a delivery order to find that I needed to call instead. Okay, no problem. I called in to order a pizza (by the way she was not friendly) red flag. I continued and asked if I would be able to use promo code as well as get rewards points. Was told once I get receipt I could load point, no problem.

Ordered arrived with secured flaps not closed, another red flag with no receipt red flag. Open pizza and my pizza looked like a Tornado hit literally!! I wish I could upload picture. I called store spoke to manager Wes and explained the situation he was very nonchalant and sounded like he didn't care, another red flag. I requested my money back and to have driver come get pizza. Manager of course offered NO remedy or apology, very nonchalantly said okay, VERY UNPROFESSIONAL!

I typically order Papa Johns about three times a month. I WILL NEVER ORDER FROM THEM AGAIN. PIZZA HUT OR DOMINO'S...

My family and I order pizza here a lot. We order on game days, days we have soccer practices, birthday parties, etc. Unfortunatly, we will not be a returning customer. Our order was over 30 min past the delivery time. I called to inquiry about the order. The manager Gauge was automatically rude, arogant and unprofessional towards me. I can't believe he is managing the store and speaking to customers how he spoke to me. He didnt even apologize for the late delivery. I can forgive the late delivery time, things happen, I have worked at similar places in the past. However, if I'm calling to inquiry On something I have already paid for, you should not be speaking to me so unprofessional. On top of all that, our pizza was cooked wrong and we did not receive the sauces with our breadsticks. I am really an...

The girl bri was super sweet today . I called after I ordered and let her know that I wanted my chicken poppers well done with a nice sauce coverage (because before they had little sauce) and she did that for me ; she made sure it was exactly what I wanted . At pickup she was very friendly!

Update: everytime I come here the customer service is Great, I left my previous rating over a year ago and it remains the same. The gentleman that brung my curbside order out at about 9 pm on 4/20 was super sweet!

Another update : ordered today 04/24 at about 6-7 pm … my pizza was soggy as if it had been sitting out before i even ordered it. I hope it wasn’t a return pizza… manager or guy that was in the front was rude as well. Never had this experience before … very shocked . Had to drop...