Starbucks — Restaurant in Greensboro

I visited this particular location three times. The first time, my visit went well. They do not accept Apple Pay and you can’t pay through the Starbucks app, though. Nonetheless, the male barista was friendly and polite. He is the reason for the 3 stars.

The second and final time I visited, there was a young female barista. During both visits, I was made to feel as if I was bothering her. She was not friendly at all. Beyond that, she rushed my drink and as a result, I had to remove the top to finish mixing my drink. It was enough to make it...

I usually enjoy Starbucks, but this visit was a letdown. I ordered two drinks, and both tasted off—either the recipe wasn’t followed correctly or the ingredients weren’t fresh. To make things worse, the barista was not friendly at all. No greeting, no effort, just a rushed and indifferent attitude. Name tag: Gilbert or so.. my past time was a very nice lady barista..

Great customer service is just as important as the drinks, and unfortunately, this location failed on both. Definitely not the experience I expect...

Their mobile order pickup system needs some work. I had ordered on the app and still had to wait 5 min while they were busy until someone was available to give me my drink from behind the counter even though it was already ready. And even with that wait, they hadn't put a plug in the lid of my hot coffee order to...