I work from home so I go here several times a week because it's so close to home. Ordered curbside pickup. Got there and waited a bit but I knew there were people inside so it was fine. Girl brought out my food. I asked if she could bring the side of Sriracha out that I had requested that wasn't in the bag and she told me it wasn't requested. I even checked the receipt and it was on there... so she had someone else bring it to me. I get home and my club isn't cut, isn't on the right bread, and has no meat... it's veggies and bread. I call up there and she tells me she watched the guy make it. Acted like I was wrong and lying. I paid $9 for bread and veggies??? She had me come back up there and they remade it but it was just rude. I work in customer service and I would never handle a situation that I messed up like this. Stuff happens, mistakes are made sometimes... I get this but don't treat your customers like that. I won't be doing business with them again. Very...
Read moreThere are two Hispanic workers who are marvelous but thanks to their manager a light skin lady. I will never be back. A big group of us came in per the usual when I come. A few of us do not eat pork and there were two that did. I ask her to put my pork on another sandwich and give me their turkey. She said they can’t do it. I said ok leave the meat to the side and I’ll put it on there. Response was no. I explained to her I don’t eat pork and the other person doesn’t eat turkey. However we are trying to do the combo deal. Which the meat was both turkey and pork. Then I said fine just make one just turkey and the other not turkey. She replied saying you will only get three pieces of meat. Excuse me. O you don’t believe in customer service. I will go somewhere who appreciates me and my big tips because I gave cash tips every time I came since if you do card tips you don’t get it personally. Smh GOOD DAY SUBWAY PLEASE LEARN THAT YOUR CUSTOMER IS NEEDED FOR YOUR...
Read moreI have to take the time out to commend Willie and this store I come to this store atleast twice a week for myself and co workers and each time Willie has prepared our orders he is always super super sweet and always has a smile on working hard never just standing around unluck some other places I’ve experienced... completely knowledgeable about menu items and recommendations on what to try!! Not everyday do people get the recognition they deserve! But I hope you do you deserve it! Go willie aslong as he is an employee at this location y’all have a returning...
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