I love trying new coffee shops…However, I was very disappointed in the customer service I received. I heard about this place in the local area, so I was very excited to try it. So I liked their page on Facebook. Then I saw they were advertising these cute gingerbread cups for your coffee drinks. Thought they were the cutest thing ever! So I commented on the page to ask if they were still available. I received no response. So I decided take a drive to the cafe. When I got there, the parking was very limited. As I went inside, I had asked politely if they had any gingerbread cups. As I waited in line to be served, the girl who took my order, was not friendly at all! She just stated that they were sold out. I had told her that I tried texting and messaging on Facebook and no response. She had no compassion whatsoever. Then, after I checked out, all the tables were reserved. I mean what cafe doesn’t have a place to sit? It felt crammed inside. The girls were very stuck up and not warm and inviting whatsoever. After I left, I thought to myself I am not sure that I’ll be back, but I really want that gingerbread cup lol. So I thought I’d try to send another message again to see if a new order came back in. Still no response. Until after I stated that I thought it was very rude and unprofessional to not respond. So after all that, I finally got a call for an apology for the poor customer service I received and was offered a free gingy cup. At that point, I felt it was necessary to express how I felt and decline the offer. Luckily, I found the gingerbread cups on Amazon. So if you missed your opportunity on getting a gingy cup, you can get them on Amazon. Who needs a small greedy business who doesn’t appreciate ALL their customers!