BRU Burger Bar Greenwood — Restaurant in Greenwood

I thought I'd share my first visit to Bru Burger ever. My husband and I went in to the restaurant on a week day around 11:00-11:15 am, excited to see what the hype was all about and to experience a new to us restaurant, especially one so close to home! We walked in, the restaurant was still quiet and the hostess was on the phone. We waited, and waited. Someone eventually approached the front, looked at the hostess on the phone then looked at us and said, she'll be with you shortly. And we waited some more. Finally, she hung up the phone and asked if we had reservations, to which we replied no. She did some tapping on the computer screen then walked us over to a table in front of the doorway to the kitchen, where an employee was sitting. There were about six of us all standing there, either in the way or waiting on the hostess while she asked the employee to move so we could sit down. They didn't wipe the table, change the napkins, nothing, just sat us down immediately after asking her to get up. It was all very awkward and off putting. And as if I wasn't already a bit disgruntled about the wait, and now the seating situation, we were immediately greeted by a fly flying around the table. Needless to say that was was the final straw. We left before even looking at the menu.

I won't say what else I thought of the entire situation, but if that's the best introduction Bru Burger could manage that's really not good. People have said to wait for the kinks to be worked out, so that's now what we'll do, but the disappointment was real, and I'm in no...

The new BRU Burger Bar in Greenwood, IN is a welcome addition to the local portfolio of restaurants. The modern design and layout is exciting and creates a wonderful ambience that makes one feel comfortable and contributes to the delightful experience of socializing with friends and family or whatever your business may be. My personal favorite, the Bourbon burger not only appears mouth watering and picture perfect when served but is consistently delicious! The Sriracha Caesar salad was delicious and definitely not boring. It provided a comfortably spicy distinction from other salads that was new and exciting. The side of cole slaw however, was average and our dining companions agreed. Additional items enjoyed such as the Gorgonberry Pecan salad, and Bourbon-Glazed Mushroom, Carmelized Onion burger did not disappoint. The term Flavor bomb is fitting!

Obviously the patrons from all around agree with everything as reservations fill up fast and the parking lot stays busy. There were no real downsides to our experience except to say the local flies seemed to sneak in from the outside dining area occasionally but given the weather and season, it was understandable. Service was very detailed and our server Hannah M, kept up with our joking and teasing and helped to make our dining...

Had a res for 11:30.. arrived at 11:20.. each time the door opened cold air hit our table.. asked for another table.. took us to a table by the kitchen from our table you could see into kitchen. I see a booth in the bar area, asked, coukd we have the booth. 3 employees gather to discuss, more employees gather and look at myself and two friends. A different person tell me,” no, a reservation for the booth”. We do get a table in the bar area. Waitress gives us menu, our first time at restaurant waitress comes back “ Are we ready to order”. Tell her no, it’s our time here and we were chatting wit each other. Comes back again, “ are you ready to order?” Tell her sorry,what would you suggest, our first time here. Long story short took our orders We all ordered the same thing Bru Burger. One friend got bacon on her burger, my other friend got a double burger , lettuce was left off my burger. My friend told the waitress I didn’t order bacon on my burger..not certain waitress heard her comment. My first time yo Bru Burger, was very disappointed in service and...