Chick-fil-A — Restaurant in Greenwood

Literally just stood at the pick up counter for 29 minutes waiting for my food. They told me they were waiting on the chicken to come up fresh I watched about 14 people go through the line. I placed my order on DoorDash for myself store pick up the girl then asked me to confirm my order before getting it to me? There's no way to confirm my personal order we argued about it for 10 minutes. Finally showed her my receipt pulled out my Indiana state ID showed her that it is my first and last name before she gave the food to me. It was solid cold once getting to my car.

I was so upset did not even catch her name . I'm sure the owner was standing there looking at me when I arrived I had a John dear hat on and a shirt with lemons. Watched 2 ez cater orders get picked up and 6 DoorDash order and no one was asked to confirm anything ... won't be returning...

I love the food, and franchise. However, this location disappointed me. I will not come back. I have been a restaurant manager. I know how customer service should be handled. This was not it. In my opinion, the customer comes first always, and making sure they leave happy. So, they want to come back. Saying your sorry, and getting snippy with a customer, is not setting a good example for others. I'm more disappointed in the manger who was in the back. Didn't ask any questions. Did not even acknowledge me. When he seen I was upset. I'll be praying for this location, and it's workers. That God will help open eyes, and...

In my opinion it's a little too expensive for what it is. You're fast food and you only serve one thing, why does it cost me $30 to bring my wife and my 3 year old? I keep coming because the family enjoys the playground and the staff is extremely nice, so I guess that's why. Playground is fairly nice, but during the renovation they opted not to fix the window seals so it's exactly whatever temperature it is outside where the adults sit. My son brought me a box knife razor out of the toddler area last time, but that's probably on the...