I don’t know where to start. This place has a lot of potential but unfortunately is not being maintained well. The pizza was delicious but took at least an hour to get to our table and was $77 for 2 large pizzas and 5 fountain drinks. The arcade room is small housing about 12 units and we had issues with the majority of them as they either ate our quarters, weren’t on or had to be serviced to be used. A few of them did work quite well and my kids had a lot of fun them but I wish the owners would pay more attention to their machines and service them more often as it is an attraction to stay and eat. The restaurant does not give cash back, and the machine you out cash into ate our money and the other one was out of service. We had to go to another place to get quarters for the kids to play. With all that being said, The staff seems to be doing their best with what they’re given and we had 5 star service from an employee (I think his name is Johnny or Joseph) who listened to all our issues and did his best to resolve everything in a timely manner. That guy deserves a decent raise. I give this place 3 stars because our table was clean, the pizza was good and the staff did great with...
Read moreLet me start off with the positive. The staff was friendly and the food that we did receive was good. The cons are pizza came out before are cinnamon twist and chicken wings. We order the maui zaui pizza they forgot to put pineapple on it. When the young man checked up on us we were still waiting on are chicken wings. I let him know they forgot the pineapple. He was about to take are pizza and make a new 1 but I sad no I wasn't going to wait another 35 minutes for a pizza. We finished eating 30 minutes later and still no chicken wings. I went up to the counter and waited for someone to help me. A man said what kind of sauce for the wings. At this point I said we are done eating that I wanted a refund on my wings a 2 boxes. He gave me a refund for the wings. At the time of all the mistakes they did offer me a free salad or cookie but I declined. I feel they should of gave me some of my money back for the pizza mistakes or made me a...
Read moreWe ordered pizza, garlic bread twists, and a salad. They forgot to included the salad, which was a bummer, and we expected a refund to be coming. The delivery driver and the gal who we spoke to regarding the missing salad were both polite and friendly.
The pizza and the bread were pretty good. We've also ate at the location for their lunch. It's decent and worth the value.
However, a $4 delivery fee, and I also tipped the driver $5 bucks while forgetting my wife's salad was a bit of an annoyance and a bummer. Imho, if you charge a "delivery fee" and cannot get an order correct, the "fee" should also be refunded. Unless of course, as a customer, I can charge the business a "fee" if they can't get my...
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