Papa Johns Pizza — Restaurant in Guaynabo

Their customer service is inexistent. They will never say Good Evening, Good Afternoon, Good Night, or anything cordial. They don't care if you have been waiting in line for a long time, they always prioritize their phone. Please take your money somewhere else, to a place where they will appreciate you. At this Papa John's they will treat you as if they are doing you a favor. As if you are bothering them. They are pretty selfish and think they are above you, and we the customers are below them. So, don't give...

Poor customer service, they do not have enough employees to take orders over the phone, so the employee takes the call, recites the promotion and then put the customer on hold for several minutes without any explanation. And if the customer gets tired for waiting, hangs up and call again, the cycle is repeated. I know the reason for the wait since the 4th time I called, I interrupted the promotion and asked for take my order and the employee refused because she had other calls in process and put me...

Poor. The person that answered the phone was not kind, they instantly put me on hold. I had to hang up and call again. The second time I called they started talking among themselves not paying attention to me. Finally they took mi order. Waited half an hour for the pizza from the moment I hung up. Add up the ten minutes it took for them to help me, that's fourty minutes for a carry out. Next...