Crumbl — Restaurant in Gulf Shores

So I just visited this crumbl for the kardashian collab and was very interested to hear they had a gluten free chocolate cake. Me and my friend ordered it and immediately noticed the texture was weird. It felt like pudding and had a light brown bottom ? It was only topped with a thin layer of brownie like coating. I went back in and showed this to the workers and was told this was completely normal and that the color was because of the amount of honey and brown sugar? I said I had seen people review this cake and that it didn’t look like this and that ours seemed very raw and not cooked. I asked to exchange ours for another cookie and they let us but overall really upset with the explanation and I was really looking forward to trying it I don’t know how to leave a picture but when I do I will reply to this post with it so you can see how obviously undercooked it was. I am adding photos to this review to show what it is supposed to look like versus...

I walked in with my son and we were not greeted, whatsoever. There were at least four employees from what I saw. One young man’s with glasses was very unhappy to be working at Crumbl. He was talking to his coworkers about “why do people want Crumbl cookies? They can just go to the store and buy a mix and make them themselves.” He was also complaining about his pay. The first time one of the workers acknowledged me was to let me know “we don’t have one of the chocolate chip cookies. What do you want to replace it with?” They then showed me the cookies and I told them that I hope their night gets better. I left. I had been the only customer in the store at that point and I felt bad for the excited customers entering the store as I walked out. I hope they were prepared to be disappointed by rude,...

I cannot even describe how delicious the Kentucky Butter Cake cookie was. This is my first time in a Crumbl Cookie store, and will now be locating every one across the country in my travels. The Kentucky Butter Cake cookie, from the first bite, was like heaven. Soft, still a little warm, buttery, melt in your mouth, and absolutely the best cookie I’ve ever had, quite possibly the best sweet I’ve ever had. I will now have to break down and take my husband with me, and I see a total family addiction on the horizon. Try these, I hope they are consistent across all of their locations, but it will be one of the best things...