Thai Palace by DAO — Restaurant in Hackensack

I've never visited the physical location, but I tried it for the first time a few weeks ago by placing a delivery order through Uber Eats. There were a lot of pluses to be had here. The serving size of my husband's pad thai, for instance, was pretty generous, and topped with a good amount of peanuts (a personal pleasure since I'm such a texture-chaser when it comes to food).

I ordered the massaman curry with beef and was pleasantly surprised that the chunks of beef were fairly tender. The curry itself was either watery or bland or both, and the amount of unseasoned potato chunks didn't help to that end.

The chicken curry puffs came highly recommended, and with a flavorful filling and a tender, flaky crust on the outside, these were just as tasty as promised. They come four per order, which, considering how filling just one was, turned out to be a well portioned serving. I had two small disappointments with these - I had to search a little to find the chicken, and the crusts were much mushier than I would've expected. My guess is these went straight into their container after cooking and whatever crisp was on these disappeared during delivery. I bet these would be wonderful straight out of the kitchen.

My guess is that some or all of the pinch points of our meal resulted from degradation during delivery. Would love to give them another...

Owner of this restaurant was very rude. On 11/11/17 around 8 pm i called the restaurant to order some food and ask for delivery to my home. When i was telling her what kind food i want and if is possible not to make too spicy because my 3 years old daughter will eat some food too. She was telling me can you tell your order faster and her voice was to loud with me. I told her let me talk to your manager because she was rude with me then she answered me that she is the OWNER of the restaurant, also she was telling me that she saw some complain on the computer screen from me about their food , She said to me I Am Not Going To Delivery any food to you and not taking your order, she hang up the phone. I am so upset about their customer service and OWNER behavior. I was shocked because i never complained about them . What i think maybe it was not her good day that's why she was so rude with me and she is the OWNER of the Restaurant. She is the Owner that's way she is careless and rude . I am not going to this restaurant again and not ordering any food from them, it's really doesn't matter for them because they have too many customer. This lady OWNER was very rude and no patience for taking customer order. I am shocked and upset about this kind of behavior i experienced from a...

Our first impression wasn’t so great being that the place had their neon “open” sign on, and their doors locked. We called to find out that they are on a break (which was not advertised in their hours). Was a bit irritated by this. We were 10 min too early for them according to the time they mentioned on the phone for reopening, so we decided to take a walk around the block.

The place looks alright. It’s not super fancy. The waitress was helpful in making recommendations when asked which was nice.

So we didn’t get off to a great start, however, our food exceeded our expectations. Was very flavorful, and spicy means spicy. It’s not a ‘oops I just bit into a pepper’ 🌶 spicy, but more that spicy that gradually builds as you eat spicy, which was nice.

The veg curry puffs appetizer’s soft potato filling is sooo yummy! Loved it!

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