If I could I give them a 0. Today at dunkin me and my friend were very giddy and cheerful and messing with each other genuinely in a great mood while wait upon ordering our coffees. Then we are rudely greeted and rushed to order our coffee. The young male couldn’t hear us at first and gave us quite an attitude. Than the women was talking about us behind the counter and quite obviously. She took my cup into the back before she made it. Weird. Than I paid for it with her and than he was looking for me to pay again and i said I paid and he said “alright” very nastily and than I asked for a receipt and asked her to clairfy that I paid for it so that he knew and she rolled her eyes at me. Worst customer service I’ve ever received. I will never get a coffee from this location ever again.
Sincerely a very...
Read moreI stopped to pick up two Old Fashioned Donuts for my boss. The teenager rang me up, took my money and gave me change, one dollar of which I put in the tip jar and then he realized they didn’t have Old Fashioned donuts and offered me glazed Old Fashioned. I called my boss and she only wanted one. He gave me the one, but then had no idea how to refund me for the other donut. He called the teenager manager over. Both offered me a second donut and I said she only wanted one and I’m gluten intolerant, I can’t eat it. They both said they couldn’t offer me a refund. So I said I’m taking my dollar back from the tip jar and they could keep my $1.50 for the donut I didn’t get. The teenage manager yelled at me to not come back as I was leaving. Don’t...
Read moreA Hispanic man was extremely rude he must have hearing issues I must've yelled my order to this man and he made the wrong drink and REFUSED to remake the drink. I confirmed my order at least 20 times how can he get it wrong and then refuse to make a drink???? I worked at Dunkin before no manager denies a remake on an order he's like just stuck up and incredibly unprofessional never ordering when I see this guy again. Please wear hearing aids next time. There is...
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