Burger King — Restaurant in Hamlet

Where do I start??? I came to this establishment around 10pm on Saturday, September 17,2022. The customer service was horrible. We ordered the 2 for $6 and we were told that the whopper was not apart of that deal however I know that is not true. Then she offered the 2 for $10 which was fine but then she said the whooper was not offered on this deal as well. She then said would you just like 2 whopper meals we said yes and moved on. She upsized to a large without asking. I had a second order which was a # 2 (bacon king meal) and a #6 (chicken finger meal) however when the meals were rung up they were rung up as whopper meals and when the cashier was addressed about it she said oh we dont go by the menu. we finally get to the window and she insults my passenger by saying that he couldnt afford the food thats why she didnt give him fries with his food. She suggested him to buy the 2 whoppers and fries and she would give him the drink. He received the 2 whoppers but no fries. I asked to verify the second order and they had a chicken fries meal and a whopper meal ( which we didnt order) SO she got upset and cleared the entire order and started over. of course by this time im irritated. my backseat passengers finally receive their food . I will never come back to this location. The employees need training in customer service and...

We have a busy family. With that being said we consume more than average amounts of fast food. This is by far the best burger king we have been to. The general manager Ryan, went out of his way to make our visit pleasant. We stopped in on our way home from vacation. All of us were sun burnt, tired, and irritable. My wife rattled off her order to me on her way to the rest room. I got it wrong. When Ryan brought our food to the table my wife asked about her onion rings at which time I apologized and told her I didn't hear her ask for the. Ryan said he would go get her some. Then my kids burgers didn't have cheese. I didn't specifically ask for it. My asked if they were supposed to come with it and was informed they did come with cheese. We would have been fine with them handing us 2 slices of cheese to throw on. Ryan insisted that they would remake the burgers. He even let us keep the first ones for our dogs. Above and beyond service. Service like this is becoming a thing of the past in a time when we need it more than ever. Thank you burger...

I had coupons and it took the woman 3 tries to get the first one right it wasn't that hard either a simple coupon for a bogo whopper I wanted both with cheese no ketchup one with no onion and one with extra onion extra pickle she couldn't get it right to save her life if she was new I could understand but she has been there for about 6 months.. anyways all together I had gotten 4 whoppers 2 whopper jr 10 pc chicken nugget and 3 fries I was there I know 30 minutes waiting on food and when I got back in the car I checked the bag they forgot the fries and nuggets but gave me 5 whoppers and when I went back in and told them the girl got an attitude with me and acted rude it's like she almost threw the bag at me too when she had gotten everything I was missing for now on I will only go to the burger king in...