Bojangles — Restaurant in Hampton

I recently visited the Bojangles in Hampton, Virginia, and overall, it was a pleasant experience. The menu offers a wide variety of options, and I typically order the 3-wing combo with French fries. The chicken is decent—it's not the best I've had, but certainly not the worst either. However, the biscuits are a standout. They're consistently soft, buttery, and delicious, which is a big plus for me.

I usually use the drive-thru, and I must say, the drive-thru team is always friendly and professional. I’ve never had any issues when placing an order, and the service is generally quick. On the rare occasion when I’ve had to wait, it was only because they ran out of wings and needed to cook more. On that visit, I ended up waiting about 20 minutes, but I didn’t mind since I knew the chicken would be fresh.

One area where I think they could improve is glove usage. I’d like to see the team change their gloves more frequently, especially when transitioning between working the drive-thru and packing orders.

The only downside for me is that the prices here can be a bit on the higher side but I guess that's everywhere you go these days.

The location itself is in a quiet, convenient area with plenty of parking, making it easy to stop by. The staff members are always nice. It's also a bit of an interesting spot—since I often spot ducks in the parking lot, likely due to the nearby swamp area.

Overall, I would recommend this Bojangles for its great biscuits, friendly staff, and good service. It’s a reliable choice for a quick meal, especially if you’re a fan of Southern...

This is as of TODAY 7/6/2024. This USED to be THE Bojangles to go to.I went early today around 1pm. I ordered TWO supreme dinners and a two piece snack. I asked for them to please drop everything fresh and because I went through the drive through, I would pull aside and wait. The person (male) taking the order ASSURED me that everything was just up about Five minutes prior to my arrival. I asked are you certain, and he said yes. My fries are old, dried out and inedible! My dirty rice looks like they skimped on the portion and the supremes, aside from them being old are soooo small! The food just tasted old. I could not eat it! A waste of of $28.00. I’m not calling to complain either because they lied. Think about it like this, why am I going to talk to a manager who clearly allowed this during his/her shift. If I am being honest, they need to terminate all of the employees who were on this shift because they are a bad representation of the product/brand Bojangles tries to market. You want my advice? Don’t put any of your money into this location. Go elsewhere. WHEN your food comes out the same way mine did because you decided to eat here, take it as a loss and remember … I told you so. My advice that I will leave with Bojangles corporate….Terminate this entire shift and maybe the food quality will improve. Start with the manager because they can’t manage properly, then work your way down to the person lying to your patrons. Until then, this place will put out this nasty quality food. Goodluck to everyone eating at this...

Can't really speak for the atmosphere, but based off of the service at this location Im assuming not good. We went through the drive-thru at around 2pm on a Monday. Nobody else in line. The young man at the windows spoke not one word to us. None. Im always super polite to all fast food associates because I did that job for many years. It's thankless and can be very stressful. This young man showed zero desire to be there. Rude, but okay. The order was completed quickly, the food was hot but lacking. They informed us they were out of tea, both sweet and unsweet. I found this odd at lunch time. The fries were unseasoned (and we all know we go for their amazing frys) and one of our chicken sandwiches was prepared with a terrible cut of chicken. More gristle than edible meat and parts of the cut fried to the point it was hard as a rock. Our other sandwich was made perfectly. This seems to be an example of "not my problem" by the associate who prepared it. I guarantee they wouldn't have wanted to eat it though. I expect more for $30 for 2 meals though. We won't be in a huge rush to go back to this location...