I’ve been to the old location a few times for take out orders and decided to try the new location for the first time. Now I remember why I rarely go back.
The girl who takes your order is always rude/uninterested and acts like you’re bothering her. My boyfriend asked what drinks there were and she told him they have a coke machine. We stared at her and that’s when she listed off the drinks. They advertise a bar but weren’t given any info on the bar menu. A couple came in after us and it was obvious it was their first time in. The girl completely ignored them, even walked past them as they stood by the plastic pop up table. (side note there’s no sign/no heads up stating to take a menu and come back up to order. There’s also no menu posted anywhere, it’s just laminated paper menus sat on the plastic pop up table) I noticed the manager saw that the couple was waiting but he took no initiative to assist them or ask the girl assist them. He just stood there watching with a smirk on his face. The girl eventually told them how to order but again they were given the same annoyed attitude.
The food was ok. I ordered a cold sandwich (cali valley) and it was ok. The meat was all on one side but whatever. my boyfriend ordered a spicy chicken sandwich and he said you could tell it was marinated but it was definitely microwaved. He said he’s had better at Deli Delicious for half the cost. We were pretty bummed by the quality considering the price we paid ($40 for 2 sandwiches/drinks). We came in wanting good fresh sandwiches not processed microwave sandwiches.
The new location is also advertised as a really nice updated dining area with a bar but was very much not that. There was a hallway that led to the instagram side but when we walked in we were told we couldn’t sit on that side. We sat on the side with the open kitchen, and pop up table. there are I think 6 tables lined up against the wall with metal chairs. The vibes and energy felt very much separated. The instagram side may have been rented out but it was obvious that only certain people could go on that side. As soon as we left, my boyfriend and I immediately said that was so weird and uncomfortable.
I was hoping the new location would be good but it’s definitely solidified that I’ll never go back. Watching the manager and girls behavior really just set that in stone. I will say though, there was another lady who looked like the prep cook (she was in black clothing) who did try to help customers and she was really friendly.
(The picture attached is a screenshot from a video I took to show a friend the inside as she was curious what the new...
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