China Cook — Restaurant in Hanover Township

Wow! This is THE worst Chinese food I have EVER had! I love Chinese food and eat it frequently and this was disgusting.

It went in the trash. It was not edible. I am hoping we don't get sick.

Starting with the appetizers:

The crab rangoon was not crispy and had an odd taste. Yes it was really filled.... with something strange.

The chicken egg rolls tasted like some store bought freezer stored grossness.

My family said the pork egg rolls were off and tasted soured.

The ribs were too tough to eat and the sauce was some sweet yet vinegary sour BBQ sauce concoction. I don't know.

The flavorless weird textured thing claiming to be beef on a stick had an odd smell and taste that my mind just wouldn't let me get past the first bite.

The egg drop soup was edible according to my kid.

The shrimp fried rice was BLAND. But since I spent $80 and was starving it was edible with soy sauce.

The sweet and sour chicken has way too much pineapple in it. It's weirdly sweet.

The beef chop suey was flavorless and has bizarre vegetable for chop suey. Who puts zucchini in chop suey!? But the beef in it is the same weird/ gross texture as the beef on a stick.

The food was also somehow cold despite sitting there waiting for it and only taking it 5 minutes away.

The quality reminded me of one of the cheap buffets after the food has been sitting out for awhile. But not one of the better tasting cheap ones even.

But the prices were more equivalent to one of the better take out places. You can get MUCH better Chinese food for this price or cheaper.

Perhaps not in this town because this is the second not good one I have tried. But this one...

THIS PLACE IS AWFUL. IF I COULD GIVE IT NEGATIVE STARS I WOULD. WORST CUSTOMER SERVICE I HAVE HAD SINCE MOVING TO STREAMWOOD. My first order with this place ever the guy who took my order completely forget my portion of the order. When I called to point it out, he said they didn't charge me for it. Well, the guy clearly remembered that I ordered it because I asked if they could make it non-spicy and when he said yes than I said I'd order a small. He had no answer as to why he forgot it. I would have paid for a replacement if they would have delivered it but he told me that it would be 45 minutes (I live five minutes away). I would have gladly driven there to pick it up if it was no charge since it was clearly his error, but he wouldn't do that either. At that point I was so angry and hungry I hung up in tears. My husband called back and asked to speak to the manager but was told he wouldn't be in until Wednesday and the guy that was there and in charge didn't speak English. I am just appalled at the sheer lack of customer service here and will never ever order from this place again. I suggest you steer clear of this place as well. Which is a shame because its so close and I do love...

The problem with this restaurant is the service, especially delivery. I ordered food to be delivered less than a mile away, literally walking distance. The driver forgot my drink, so I called to notify the restaurant and ask that it be delivered asap since I paid for it. After two hours and four calls, still not drink despite being told "it was on the way", "the driver knows" "it will be there soon". Eventually I was told I'd get a refund, but since I paid cash, they would give me a free drink and egg roll "next time". I would have walked over to get it myself, but was at work and could not. I know it sounds mundane, but when I order food, I expect the full order, including the drink, to be delivered. It was their duty to correct their mistake in a timely manner and they instead acted annoyed and blew me off four times. I had to drive over and get my own drink 3 hours later, only to be told "It won't...