My family was very disappointed in our last visit especially since we had been coming at least once every year since 2012.
Firstly we were crushed to find the filet mignon was no longer a full time menu item. We were told by our waitress "Oh it rotates now" and when asked to elaborate she just said it wasn't on the menu any more. This leads us into the second issue we has throughout the night.
Our waitress was condescending. As previously stated she was curt when we asked about the filet mignon. We let it go and my mother who wanted the filet mignon then ordered the rosemary chicken. Deciding she was too heartbroken and not finding an appetite for anything else that was on the menu that night, she decided to cancel that. Our waitress then said "oh I'll have to take that out of the oven then" which in her tone sounded quite rude. She also gave us a bread basket only after our salads arrived and we had to ask for butter, only for it to be brick solid and impossible to spread. The bread itself was definitely NOT fresh and would guess to be a day or two old for how tough it was and the flavor.
On the topic of salads though that leads me into our third issue. Everything was over peppered. I had a Caesar salad that was too peppery to finish and the dressing was WAY too heavy on anchovy. My mother ended up eating only the wedge salad and had the same issue with being over peppered. Then when entrées arrived, which the waitress didn't give time for my mother to finish her salad before putting our next course on the table, my brother said his mashed potatoes that he got with his fried chicken was too peppery. I got the rosemary chicken and I had the exact opposite issues with my sides. My fingerling potatoes were bland, and the green beans were cold but not to the point of fresh but more like they've been sitting out of a pan too long and if they were cooked it was definitely not long enough as they almost seemed to be from straight out of a can and blanched.
As I finished my meal our waitress came back and took my plate before the rest of my table was done, which my grandmother found rude and my mother found embarrassing as she felt the need to rush.
Overall I think we can say that was our...
Read moreCan honestly say I'm beyond disappointed. We (my husband and I) decided to go out for a nice dinner. We made reservations at a few places but decided on The New York based on reviews. Wow. Service and food were okay. Can't really base it as good because we couldn't hear our server at all. We (a 2 top) were sat right in the middle of an ever expanding party for the regatta in Harbor Springs. We couldn't even talk to each other without yelling across the small table. Who sits a reservation in the middle of a 20 to 30 top? With more walking up and pulling chairs around. Having peope standing around our table, wandering to other tables, bumping into our chairs and making the whole siutation beyond awkward and almost causing me to wear my glass of wine home. Manager walking by never asking how we were doing, food took an hour (with business levels I understand but no communication, but again how could we tell, we couldn't hear anyone) Manager brought water no communication or asking us if we needed anything (which we did) and walking out, too busy talking to other people drinking than say thank your or have a good night or how was your meal. When paying for a fine dining experience and not able to even speak to your party (especially when the group breaks out in song) is just ridiculous. I am all for people having a good time, but it is beyond disrespectful to put people in the middle of it and expect them to have a wonderful evening/meal out. We will not return and hope that the owners will take situations like this into consideration before it happens again.
Also, just a last thought, being charged one price for an appetizer, where on the menu given and the menu online, was a different price. 2 dollars isn't much, but the point is there, especially after the...
Read moreI know we came here without a reservation, but didn’t expect to be treated like I was a teenager. Our Airbnb host recommended this establishment, and we wanted a nice dinner. However, she did say “the place across the street might be more your style.” Which struck us as funny, since my guest and I always joke that we’re old souls. With a look around I feel comfortable saying we were some of the youngest guests at 6:30 on a Saturday evening. We sat at the bar and drank coffee until we were seated. The issue arose when we were stuffed into a corner of their back dining area, that was so loud and crowded it was hard to get into to begin with. Instead of asking us if this was okay and making sure we were seated, the host put the menus on the table and immediately left. We returned to the bar to get a different table, and when the bartender asked what was wrong I explained we would like a nice dinner, in an environment appropriate for their price point. He asked if we wanted to eat at the bar, again I declined. The woman who had been sitting next to me at the bar, intoxicated, began talking about me to another woman across the bar as if I wasn’t there. She literally stated “I would talk to them but they’re too young. They are my son’s age. He’s 22.” My guest and I are above the age of 26, but thanks for letting me know my skin care regiment is working appropriately. Meanwhile, my friend attempted to explain we were prepared to wait for a table in the nicer, quieter, front seating area. He was ignored for 3-5 minutes. We left and got our steak at the place across the street, where we were obviously more welcomed. I’ve never been discriminated about my age before in my life, but I can...
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