McDonald's — Restaurant in Hardinsburg

Very poor experience. Hadn't been there for months after continued poor experiences, went yesterday and found myself in yet another poor experience. My order consisted of 2 McChickens, a 10 pc nugget, 2 ice cream cones, and a large sweet tea. The only thing worth having was the ice cream cones. The tea tasted like it had been out all day, and it had very little ice. The McChickens were hard and discolored, especially the fact that we paid for cheese to be on them and there was none, really infuriated me. The nuggets were extremely dry and crisp. Thankfully, they did provide honey mustard. After I noticed the poor quality of the food, I tried to call the restaurant multiple times, they had the phone off the hook or something other because you could hear background noise and static. Soon after, I called corporate which they said they would file a claim with the restaurant owner/operator. I would also like to add that customer service was extremely distasteful. Neither window staff said anything to me. In fact, the second window attendant practically threw the food in my car, she seemed annoyed that she had to give me my food. I am curious to see what action is taken from this terrible experience. I DO NOT RECOMMEND THIS RESTAURANT, unless you enjoy similar...

Hate this McDonald's ever since they renovated it. The people before the renovation were super wonderful, kind, friendly and fun. It was always a pleasure to walk in and see their smiling faces. This new crew NOT SO MUCH...they are rude, slow, lazy, could care less if they wait on you in a timely manner. And that attitude is very plain to see. Have witnessed one cashier busy playing on their phone and another one with huge hickies covering their neck....REALLY? Grow up nobody wants to look at that staring you straight in the face on their cashier.

I don't usually leave bad reviews but my persistent calls to the restaurant and speaking with a manager seems to do no good. I am so disappointed with the McDonald's afternoon crew. I ordered a few iced coffee drinks a few weeks ago along with food, after they left half my order out the coffee drinks weren't drinkable. I called the store I returned with my receipt and was met with an unfriendly manager that acted as if I was wrong about the coffee drinks. Regardless, she did make me more, they were also not drinkable so I gave up that day and left to no avail. Today I tried to give them one more chance because, let's be honest, there aren't that many restaurants to choose from in the greater Hardinsburg area, AGAIN my order was wrong and the food wasn't worth the wrapper it was wrapped in. Come on guys you can do...