Subway — Restaurant in Harrisburg

If I could give it zero I would. The guy with the pony tail working at this location is very unprofessional and rude. My fiancé was in there getting me and cold cut combo she called me to ask about a drink etc. I told her it was just the sandwich name. She asked for it on Italian herb and cheese he grabbed white then stood there and stared at her, when she repeated cold cut combo while talking to me on the phone and then told him Italian herb not the white he grabbed and he put it back with attitude like it was her fault when it was his. Then once that sandwich was moving down the line the rude employee asked the next customer, " you aren't ordering a cold cut combo, right ? right ? are you sure ? " making fun of my fiancé it made her so uncomfortable that she didn't order food for herself. Paid for mine and left. This person need to find a new job out of the customer service industry. The nerve to make fun of a customer to another customer with the person right there. You guys need your franchise pulled if you have...

It’s on me for continuing to come here, but do yourself a favor and just don’t. I live close and am a working widowed mom, so sometimes I’m desperate and need something quick. Today was my 6th pickup order in a row that was absolutely butchered. Last time one of the sandwiches was literally just bread and they forgot to put anything inside the bread. They wrapped bread. This time two of the sandwiches were ordered with all toppings to make it easy and they put two things on each, along with forgetting one of the sandwiches. I once ordered online and when I got there they didn’t have it in their computer. I showed them the order and that the $40 came out of my account, and they did nothing and said I’d have to just order there in person and pay again. At this point it’s comical. And again it’s on me, for continuing to come when I’m in a bind, but I...

I do believe I may have been the other customer, referred in another review. (Jeff Wilson)

1]. Being on the phone while in line is VERY Rude and Disrespectful. Text the order/list before getting in line - proper etiquette & courtesy.

2]. This store is always clean out front, bathroom, sneeze glass; the chips stocked, soda area cleared of all the sticky/stocked. The smell is awesome. As for staff, most are great but you'll always have that one. Unfortunately they have to deal with some 'princesses' too. If you're not happy with how much vegs', tell them instead of complaining later. I always ask for more of some veggie... never been denied. I'm sure this goes for everything else but may cost extra. I eat here when I can &...