Arby's — Restaurant in Harrodsburg

I don't generally give reviews, but after the 5th time having 'issues' I want to share. Our order hasn't been right for the last 5 visits. Food that was ordered was not given and food that was given wasn't as requested. For an order of 3 sandwiches & 3 sides for 32.00, we expect a bit more. In all fairness, the employees were friendly and the food received was good. BUT, management needs to drive the employees to pay more attention to the orders they fill. And employees need to have more pride in what they do. Any job worth doing, is worth doing well. I know we all make mistakes, but 5 times in a row? And it wasn't busy...no one inside at all and only 1 in front of us. If I go back....and that's an 'if'; We will check the order before pulling through. Upon calling the manager when we got home, it was offered to return and get all/corrected items, but didn't want to drive all the way back out. All this being said, I imagine it's possible for this location to be shut down if business continues to decrease and employees aren't required to...

Had left a review once and it has disappeared so I guess I'll lower it to 1-star since it was a 2-star for that right off the bat. The reason for the 2-star was we spent $30 for food when they were out of the right buns for half of the orders, they shorted me on fries, they were out of sweet tea, and when I asked for condiments the girl at the window said they were in the bag but they were not. She was very rude and was over everyone coming there instead of Taco Bell because for whatever reason it was closed at 8:00 on a Saturday night. We have left our complaint online and waiting to hear back on that

A week later and haven't heard back. This will be my last time coming here. Might want to get it together before y'all open the dining...

i don’t do reviews often but i started eating at the harrodsburg arby location, they have good food but every time i go through. they ask what kind of sauce, i say i want red sauce or arby’s sauce. i felt like maybe they didn’t know what i was talking about or i was calling it the wrong name. but went to other arby’s locations and get the sauce. but asking someone for sauce and not a even it is low. like come on i work in fast food myself and all you got to do is throw it in the bag before you even...