Northside Pizza — Restaurant in Hastings

This last Friday Night after a long week at work. My fiancee and I decided to try Northside Pizza. Her first time and my like 10000th time as I still remember the Tripp's as the owners when the food was Phenomenal. We placed and order for 12" Cheese Sticks, Nachos Deluxe minus onions, Beef&Bean Wet Burrito, and Mozzarella Sticks. Upon waiting 35 minutes I went to pick up my order. I came in asked for the order for Mike. The kid at the front was so high or confused on something as he was trying to figure out where the order was he found it all but the Beef&Bean Wet Burrito.......he finds it and it's an All Bean Wet Burrito? He seemed confused looked at the receipt and said he says All Bean Wet Burrito? Seems like maybe the staff needs to open there ears during orders and double check the order with the customer. I took the All Bean Wet Burrito because I wasn't going to wait 15 minutes for another one but upon eating it I feel sorry for the vegans as I can honestly say the $1 Cheesy Rice and Bean Burrito at Taco Bell has better flavor. Maybe this doesn't happen often there but for me it left and nasty taste in mouth quite literally. I will not return to Northside again and I am sad as I remember the days back in High School going here after school with Skylar who's family owned...

Well I just had a pizza delivered with wrong toppings right at first alls they said is we are sorry we can give u 4 dollars off your order..... but im sorry the wrong toppings I cant eat so I talked to the owner she was VERY rude and hostile at me and after everything was said she still was rude and had no customer satisfaction with me she yelled at me told me I was wrong, then finally offered me another pizza Im sorry but at this time I dont trust tour pizza and want nothing to do with you. Now she wrote me back what a great owner, everything you just said was total bs maybe there is a way I can call verizon and try to get this call back and what was said from both of us? I wish there was a way I could do this because you were the rudest owner of a restaurant I have ever talked with, I seriously wish you the best but people will see your pizza is so so and you just are the rudest...

If I could, I would leave zero stars for this place. I ordered my food and was told 45 minutes to an hour for delivery. So it’s pass an hour and I called and they told me that my food should be on the way. I then waited another hour (two hours) and they finally told me that they lost my order. I was told they were gonna remake it (an order that was never made in the first place so how can you remake it?) and that they would take one of the subs off my price. And that would be there in 10 minutes. It has been three hours since the first phone call and my food is still not here. And the manager that was there was rude as hell. So after 30 minutes one of my coworkers called for me and the manager went ahead and cancelled my order. I will never order food here again and I advise you...