Red Cedar Grille & Cocktails — Restaurant in Hatfield Township

PLEASE DONT LISTEN TO THE OTHER REVIEWS THOSE PEOPLE MUST HAVE NEVER EATEN REAL FOOD BEFORE.

Let me preface that I’ve only written two reviews in my life both for places where the food was exceptional…this however is not one of them. The décor of the establishment (I’m refraining to use the word restaurant because this place is far from it) was actually quite pleasant and we chose to sit on the outside deck facing the parking lot. Once seated our waiter came over to collect out drink orders and review the menu as this was our first time here. After listening to the waiters incoherent babbling as he rhymed his way through the top dishes we decided to select the recommended crunchy cashew shrimp and Belgian mussels. After nearly 20 minutes our drinks had finally arrived and we were ready to place our orders. I got the prime rib sandwich and was forewarned to get the sauce on the side because “the majority of guests don’t like it” my friends placed orders for the surf in turf, the salmon and some concoction of a burger called the double fisted. After ordering, we slipped into casual conversation taking the nice weather and enjoying our drinks only to be interrupted by one of the other waitresses who stupidly had tried to clear too many things at once and needed one of us to open the door for her. Being a gentleman my friend graciously obliged. After what seemed like forever our appetizers where brought out. Here’s where it starts getting good actually it may be better to rephrase, here’s where is starts getting bad. The shrimp appetizer was four small shrimp that looked like something I would have bought in a box from a 7/11 on a drunken bender and to top it off they were still cold. Guess the chef wasn’t competent enough to punch 2 minutes in on the microwave. The mussels looked to be decent but as soon as we started eating them the sauce didn’t really seem right. This was confirmed as our waiter nonchalantly walked out to inform us that he may have given us the wrong mussels. Regardless wrong sauce or not it wasn’t going to help these poor undercooked excuses for shellfish. I hoped and prayed with no avail that our entrees would redeem the appetizers. You guessed it they were worse. I’ll start off with my prime rib sandwich. Pieces of fatty stringy meat that resembled the texture of a shoe on a hard bun. The specialty sauce the most guest don’t like, I didn’t enjoy either. It resembled the smell of body odor but more pungent and in your face and tasted just like you would imagine. My friend’s double fisted monstrosity was rock hard, you literally could skip that sucker across a pond if you wanted to. Luckily he survived it and I stress the word luckily. There was a freaking bone chip in it that was almost a ½” long. The filet tasted like fresh diarrhea, the crab cake tasted like eating something straight from the Schuylkill, and the salmon (which the waiter asked how my girlfriend would like cooked, I have never heard this anywhere) had some strange pink sauce on it that tasted like salty anchovies with a hint of sweaty balls. I was hesitant at even getting a doggy bag for the ample amount of left overs in fear that my dog would keep me up half the night regurgitating all over the floor. At this point we were just waiting for the check to get the hell out of there. But no…the return of the waitress. She somehow makes the same mistake again! Stupid her grabbed too many dishes a second time. I guess people here either don’t realize when their own two hands are full or they think my friend now works here part time. I failed to mention that our own waiter handed us hot plates of food and never cleared anything off the table making it nearly impossible to eat. All said and done obviously I would never return here to eat anything possibly for drinks which besides the wait I had little to...

I've been wanting to visit this restaurant for a long time, after passing it everyday for work. My best friend (who's 25th Birthday it is) and I went on a double date with our boyfriend's tonight, January 18, 2019. Walking in, we were greeting by the hostess and sat almost immediately at 7:45pm. Once there, we didn't have menu's to look at so we sat patiently waiting. The waitress brought two menu's for us four, and said she would get more, however we ended up sharing. We weren't upset by this, besides a slight inconvenience since we wanted to order a lot of food.

After ordering drinks to start, we waited over 20 minutes after being seated for beers, and a Daiqui, and she didn't come by for our appetizers during this time. After finally returning from wherever she was (mind you the restaurant was EMPTY besides one other small group, and the bar had a handful of people 10) she asked us what we wanted to order.

Being that we wanted to help speed up the process, we just all ordered our dinner entrees, along with the 6 appetizers we ordered for the table. Another 20 minutes went by before we recieved anything after our order, she didn't check to re-fill drinks either... Then three of the six appetizers arrived at once, the two orders of mozzarella planks, and large nachos.

When the "nachos" arrived, the cheese was non-existent, and another passer by server actually noticed it, and offered to fix it and add more, which was awesome of him! Yet, our waitress still is missing at this time, again, it's an empty restaurant, and we got them back before the waitress even came to check on us. After finishing up, we split the check two ways as we wanted to each use our certificates for the restaurant.

& AS IF ALL THIS WASN'T ENOUGH, the waitress was extremely rude when we had given her our certificates, and said it was one per table, but already put "redeemed" on the system for BOTH. Again, both were marked "redeemed", yet the $130 bill, only went down $15, out of the $30 total certificates (gift cards) we had!

THEN, When my best friend tried asking her to explain how we'd get our other $15 back from the certificate, she walked away mumbling "b*tch", which both my boyfriend and I caught, but couldn't say anything due to her walking away. Once she came back, she took our cards without saying a word, paying our bill without explaining why they couldn't use the other $15. Without getting to use all of our certificates, we left, and DO NOT PLAN ON RETURNING...

Really expected more for our first experience here, as we had really high hopes... Especially on such a special night for my friend.

Oh and the best part... We didn't get to leave until 10:30pm!!!!!!!!!!

2 & 1/2 hours... At a restaurant that was EMPTY on a Friday night... Should have known just by the empty restaurant!

LASTLY... the management couldn't even be BOTHERED to come out and help explain what the waitress really couldn't as she was clearly highly intoxicated.

The management...

It’s my 25th birthday and my friends and I decided to come here for dinner... or so we thought. We got to the restaurant which was moderately busy at the time but was starting to clear out, got seated by the manager and about 5 minutes later our waitress arrived. She handed the 4 of us menus but only 2 menus, she began by taking our drink orders, drink order placed and then we waited. We waited about 10 minutes for us to get 2 waters and a draft beer, and then waited another 10 minutes for the final drink which was a star berry daiquiri. After being there for a half an hour our waitress finally came back and took our food order, we placed our appetizers and our main meals, asking for the apps first. Then our waitress disappeared! Over 30 minutes later... and we finally get our appetizers. But not from our waitress, other staff served us, because our waitress was no where to be found. We got the nachos as an appetizer, in nachos what is the main ingredient? Cheese. Well I kid you not when I say it looks like someone sprinkled a small hand full on a HUGE platter of nachos. Waiting again we finally were able to flag down a manager, and asked for the nachos to have more cheese put on them. The nachos were taken back and brought back with more cheese and fixed. Our main meals arrived, and my boyfriend had gotten the flat iron steak and asked for it to be cooked “medium”... the steak came back well done. More then well done, that’s not medium. At this point we had been at the restaurant for 2 hours.... still no sign of our waitress, she didn’t ask about our food. Nothing. Finally we were done, my friends and I had come here in thought that we would be able to use our Groupon purchased specifically for that night. And again surprise there was an issue. When I tried to show the groupon to our waitress she was giving me attitude and being very rude. She walked away and literally mumbles the word “bitch”. WHO DOES THAT?! ESPECIALLY IF YOURE A WAITRESS. HELLO. That to me was the final straw. Needless to say I WILL NOT be going back to the red cedar grill. Ever. Terrible service, extreme prices for the lowest quality food. Do not waste your time or money coming here. We were here for over 2 1/2 hours!!...