We are visiting the island and spontaneously stopped by for happy hour. When we walked into the lounge it appeared that only two people were staffed, one waitress and one bartender.
We got to a table and the waitress promptly cleaned it off. However because the management did not staff appropriately, it took us 30 minutes to place a drink order and two small appetizers. The food was adequate for happy hour, the drinks were good. The wait staff did the best they could possibly do under the circumstances.
The manager did stop by our table to help with orders, she seemed irritated and I truly hope she was not upset with the wait staff and they could not control the fact that the whole bar w The manager did stop by our table to help with orders, she Seemed irritated. Clearly she could not be irritated with the waitress or the bartender, it was obvious to us that they were shorthanded.
This place has the potential to be a great bar, but I’m highly under impressed. I rely on these reviews so I am being...
Read moreThis is a great opportunity for training - it is not the customers job to know about your bar
We actually pulled in because we were lost and were amazed with what we found. We walked in around 445 maybe a little after, looking at the cool art and sat down at the bar, picked up a Happy Hour menu that said until 5. What luck! Waited 2-3 minutes and the bartender nodded in our direction, I’ll be with you in a moment. 4-5 minutes later, not a problem until we point at what we want on the menu and she says with an attitude, oh last call was 445. Like we were supposed to somehow know this. If your Happy Hour goes to 445, say 445 not 5. If you’re no longer offering something, remove the offering from the bar. When you see someone holding said offering, say, I’m sorry, we should have picked those up, with grace. We couldn’t get out of there fast enough. Total lack of aloha. The restaurant down the street...
Read moreWent to happy hour just recently. Ordered a couple of items off the "5 for 5" menu. Ordered the avocado poke, Beef satay, and the hot and sweet chicken wings. Wasn't that impressed. The beef satay came with 3 screwers with one small piece of beef on each. The avocado poke came with super small tortilla chips that probably had like 10 pieces and the hot and sweet chicken wings came with 4 wing dings you can get from Costco coated with sweet and sour chili sauce instead of the cane sugar glaze that the picture seen in one of the reviews. Totally not impressed, But that's just me. I love happy hours and the discounted drinks and food. I had really high hopes for this place but at...
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