I bought a New York pizza and breadsticks from this place a couple days ago. I reheated a slice today, and bringing it up to my face, I smelled something weird. Handling the box after, I smelled the same smell. I put my nose up to it, and recognized the odor immediately as that COCKROACH SMELL. I was born here; I can recognize that smell anywhere. I didn’t see any actual roaches or droppings, but I am so turned off by this that I feel compelled to say something. If do happen to be wrong, there is still something very unappealing and unappetizing going on here. The pizza itself was quite bad, and the breadsticks are horrendous in comparison to Little Caesars’. Everything went in the bushes outside my house. This Pizza Hut is located in a relatively new building that I myself did subcontract work in. It should be clean. I'm never ordering anything from this location and possibly Pizza Hut itself ever again. Do yourself a big favor and go to...
Read moreIʻm trying to order pizza, but the phone goes to a ‘mainland call center’ and the online options seems to not know i want to order from the location i pulled up on the google search. I just want a person in hilo, at the store to talk to. Simple. Old kine. I guess i walk in and place my large order instead, and go shopping while i wait for it to be ready. Restaurant employees just love surprise large orders during lunch rush pizza hut corporate: Please make a simple way to contact the actual humans at the actual store. Call centers and online sytems really cannot satisfy all customer needs.
That said, iʻm sure the actual humans at the store will be amazing aloha spirits, and iʻll tip them well.. yes tip on a carry out i had trouble placing. ALWAYS TIP, or donʻt eat/order out. this review is a comment on pizza hut corporate choices - not this...
Read moreI've ordered from this Pizza Hut multiple times, and the experience has usually been very good. The food is generally well-prepared and delicious, and the staff is friendly. This is my go-to place for pizza that satisfies.
The prices are better than most fast food restaurants in town, and their rewards program is a nice touch: they add up surprisingly fast.
I've had a couple bad experiences (one where they messed up my order, and another where my web delivery order was estimated to arrive in 35 minutes, and the pizza came in 70 minutes and was cold and disappointing), but I can overlook that because the positive experiences far...
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