Pizza Hut sent out emails with coupons for a free lg. One-topping pizza on my next visit if I order now. I took them at their word and ordered that day. On my next encounter with Pizza Hut. I attempted to use the coupon for the free large one-topping pizza and I even entered the code that was in my email but I wasn't able to order the free pizza through my app like it said. I even went to the only Pizza Hut here on Kauai and they said they weren't sure why I couldn't order my free pizza nor did they attempt to offer me my free pizza even though they can see the coupon promising me a free pizza. This is aggravating. As a customer of Pizza Hut for the last 50 years, I have bought hundreds of pizzas. It is the principal of being promised something and then you are seemingly tricked out of it. I think my next order will go to Domino's. They are up front with me every time and I have no issues using their coupons. Hopefully Pizza Hut. We'll see how this upsets their loyal customers and make it right when these things...
Read moreWhere do I start? Food was okay, at least it was hot. But the atmosphere and service was the worst, if I could do negative stars I would. I am so upset with myself for even leaving a tip for this place. Christine was rude and lied. We asked for a key to use the restroom and she said "someones probably in there", mind you we had been sitting at the table for 20 minutes and we did not see a SINGLE PERSON walk by to go into that restroom, so obviously she didnt want us to use it, even though I had a 9 year old who needed to go. Such terrible place and would not recommend it. Pizza Hut really needs to look into this specific location and either shut it down or fire every single person, rehire and follow up to make sure they are actually performing to their standards, but hey, for all we know pizza hut may not have any standards as...
Read moreThis Pizza Hut in Lihui, Kauai is the answer to your dreams when you are craving a good hot pie and you don't want to experiment with different styles. This is the basic pie you are used to but it is done with class. The owner obviously trains the staff well and offers a nice salad bar. Not all Pizza huts are the same and unfortunately, some are bad, but this one is awesome and highly recommended. The only caution is to take a jacket because the air conditioner runs ice...
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