Subway — Restaurant in Hawaii

What I ordered: Meatball Sub: Italian Herbs and Cheese Bread, meatballs, pepper jack cheese, creamy sriracha, and Parmesan cheese. FL Chicken Cheese Dipper: This was the only thing they got right. Raspberry Cheesecake Cookie: The manager admitted that they hadn't included this in my order. Turkey Sub: Multigrain bread, turkey, provolone cheese, lettuce, onions, oil, red wine vinegar, mayonnaise, black pepper, and salt.

Not only did they mess up our order, but when my girlfriend and I called to inform them about the mistake, the manager was rude and unpleasant. Whoever the manager of this establishment is, she refused to believe the order had been incorrect. She claimed she had made the order herself and even mentioned something about it being slow there. If it was slow, how could she not take the time to get the order right? How incompetent and careless do you have to be to make such a mistake? I wouldn't be as frustrated as I am if she had just been a bit more respectful in her attitude.

As for what I received: Meatball Sub (Italian Herbs and Cheese Bread, Meatball, Mayo, Lettuce, and Onion) Turkey Sub (Multigrain Bread, Turkey, and Creamy Sriracha—she didn't order Creamy Sriracha).

Once again, I say, if this manager hadn’t been so difficult, I wouldn’t be as...

I'm giving one star because zero isn't an option Just had made the worse sandwich ever. The guy working at Subway Kipapa acts as though if he gives you just a decent amount of fixings. It's going to come out of his paycheck. I eat there all the time and I've never had such a thin cheaply made sandwich. I regret that I paid $25 for the sandwiches. I even told him twice to add more topping. Even with him adding more it was still far less then what's normally put on, without me having to say anything. And my Tuna sandwich was so little tuna, I asked him to add more. Then they had the nerve to charge me for extra tuna. Although it was still LESS than what's normally put on it without me saying anything. He literally scraped from the top as if it was almost gone. Never had a sandwich so horribly made at this location before. I think next time I'll visit a...

I mobile ordered at 12:02 for a single sandwich that was supposed to be ready at 12:20. Took until 12:45 to even be acknowledged after standing in line at the register for half an hour just to be told my order wasn’t ready. Came back at 1 after picking up an order at an adjacent restaurant— my order was the one sitting on top of their microwave, that they checked 15 minutes prior and told me wasn’t mine. An hour wait for a single sandwich! If you mobile order - forget about it - they don’t have an order stand like the rest of the subways I’ve ever been to so you stand in line waiting anyway. SO SLOW and no thanks for waiting, I’m sorry, nothing. By the time I got to eat the bread was soggy. Customer service needs some work.. this coming from someone who worked in restaurants for more than 5 years and is usually more than...