Up Roll Café Pearl Highlands — Restaurant in Hawaii

I've eaten here a few times and the food was ok. It definitely tastes clean, fresh, and healthy, but like others in previous reviews have stated, the customer service could be improved. I stopped by today and the gate was up. The food court opens at 10:00 AM so I thought they were also open. It was a little after 10:00 AM. I noticed they were putting some things out, but as I was looking around I could not see a sign with their hours and none of the workers said anything so I was going to fill out an order and a lady behind the counter said " UMMM, SORRY... WE AREN'T OPEN YET!" with an irritated facial expression and tone in her voice. I said sorry and put the menu back and she said "THANK YOU!" just as loudly and irritably as she did when she first acknowledged and communicated with me. I like that this place is healthy, but it's not worth dealing with the bad attitude...

Pearl City Highland Market Up Roll Cafe'. Enjoyed a fresh made to order, healthy chicken salad. Choice of base, with rice, brown rice, quinoa or fresh greens. They also can do half- half of two bases. Generous layer of tender chicken, choice of tasty sauces, alfalfa spouts, corn, carrots, greens and crisp garlic crumble (appox. $9.50). All items are made to order, so ordering ahead should be considered, if time is a factor. Highland Market open daily...

Extremely rude lady ruined our day. My little daughter asked for a drink called “butterfly” hoping it would be something sweet. It was very bitter and sour. She asked the lady if we would get another flavor cause it was undrinkably bitter (even for my taste). It tastes like lime and orange skins’ taste rather than the fruit itself. She said no, these are the drinks, if we don’t like it there is granule sugar we can add and mix to the...