(update)Had to come back for more yummy donuts. They didn't have a lot of selections on my last visit since it was 8pm. Today was a total opposite. There were so many delectable donuts to choose from. A huge shout out to Cheyenne, the manager. She was fantastic!!!Super nice and friendly!! I was looking for an apple-filled donut. They didn't have any that day, but she said if they did she would make them as french toast. Wow! That show's a lot of creativity. I may take her up on her suggestion and make it next time when they have apple-filled donuts. Tommy was super friendly too. With this type of customer service, I'll definitely be a repeat customer!!
(3 days ago) Knew about this new location before it was built. It just opened on Dec 2019. Decided to stop at night-time to check it out. First of all, I gotta say, the lead front end manager was wonderful! Unfortunately, I didn't catch her name, but she was friendly, informative and helpful. Not only can u get yummy donuts here, they have bagels, croissant sandwiches and wraps. They also have coffees such as nitro and cold brew, iced tee and other drinks on tap. There is even a mobile app to order in advance. Definitely a cool place to work with wifi and many seats. Plus, there is a parking lot for...
Read moreWe were so Happy they had donuts! My Wife says when She goes in around 4pm the shelves are empty. It's sad they don't make donuts all day. Rolling pin donuts in San Bruno make them all day. So You're not getting donuts that were baked at 5 or 6am & Now sat all day. I ordered the 2 different cold pumpkin drinks they had. Forgot to say light ice on the first one so I got a cup of ice & little drink, but it was delicious! Both were so Good. Donuts were good. Wife was not happy today eating one. She said She will only purchase what She will eat that day, not for the next day. Rolling pin Donuts on San Bruno You can eat 2 or 3 days later still delicious! Still for Hayward Run to the Dunkin Donuts! Get the Pumpkin Chai iced drink! Just ask...
Read moreAt 12PM, I scheduled two dozen donuts and two coffee boxes for a large group of co-workers, which came up to over $100, I scheduled for a pick-up of 4:45pm. I showed up at 4:45pm, and they said they wouldn't be able to complete my order because they didn't have any donuts left...even with 4.5 hour notice! It has been over three weeks later and I still haven't received a refund for the purchase I never received. This company straight up stole from me and the snotty little employees were just playing on their phones while the business loses money and the respect of their customers. I am following up with my credit card company and negative review through the Better Business Bureau (BBB). I would never go back to Dunkin...
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