Arby's — Restaurant in Heath

I do not normally do this but tonight, I am. My mother and I just visited Arby’s in Heath Ohio. When we walked in, the guy at the counter, Joey, took our order. We were rudely asked if the order was to go. I said no sir, it’s for dine in. Now mind you, the dinning room does not close until 10 pm. He then asked my name for the order. I politely said Amanda. He said it’ll be out. So, my mother and I went to grab a table and our drinks. After we got our order, I happened to look down at my receipt. It clearly says “Amanduh” at the top. I was really surprised that someone would be so rude as to put that on a customers copy of a receipt!!! After finishing our meal, I walked up to the register, and waited. Joey finally said someone will be with you. Elizabeth, the Asst Manager, came up after I waited for about 5 mins. I looked at her and said that it was very disrespectful for her employee to misspell my name is the way that it had. She proceeded to tell me that that is how he spells Ananda. I told her there is no way. She then said that she knows 3 people that spell “Amanda” that way.(Amanduh) She was very rude and defensive. I looked at here and was like you have got to be kidding me! No one, I repeat no one that is named Amanda, spells their name in that way. It is a cruel joke. I told her that I was going to call her Corperate office about this and because of the way I was treated. She in no way tried to make amends with us. She just...

Code red! Code red! The roast beef is always fresh but I’m really disappointed with this store because they won’t replace the Diet Dr Pepper lines. The line is obviously permeated with whatever soda was in there prior, Mountain Dew code red? It’s been that way for over 2 weeks. I’ve complained at the counter and drive-thru. They don’t care and continue to sell nasty diet Dr Pepper to customers. Not a lot of options at this store for diet soda. Hopefully the folks that order it in the drive-thru come back demanding something different or a refund. If not it’s your fault. Get it fixed! I’ll goto the 21st store...

We are extremely overpriced and staffed by questionable people. They're $1 happy hour sliders seem to a good deal compared to the regular prices. I don't get any cheese on the sliders with the exception of the pizza slider. They claim with the cheese is 100% real cheese however I'm not convinced of it. I think he needs to go to a lab for testing. I usually get two racks jalapeno sliders, into corned beef sliders. This is more than enough to hold you over. I would never get their overpriced drinks I would go to the gas...