I am writing this review as I am on my way back to BW3 to pick up food that they left out of my order. This is the second time this has happened to us. And it’s not like I live close and can just run down the street and pick it up. When I called the store to advise them of the issue the only option I was given was that I can come and pick the food up now, or I can come get it at some later time. How hard is it to check the bag to make sure your customers food is actually in the bag? I just picked the food up. Do you think they made the food fresh or let my forgotten order to set and get cold? Your right. They just let it set and get even more cold. I do not...
Read moreI really like this location! I went in and ordered some traditional wings and fries and everything came out fresh. Service was good. The process was simple. They have a TV screen in there, once you place your order, your to-go name will appear on the screen. They have numbered locker system beneath it. Once your food is done they place it in a locker and the TV tells you which one is yours. Fast and convenient system. I like the To Go aspect because I'm a pretty messy eater with wings and want them at home, so this works perfectly with me. Glad Henderson has a buffalo wild wings that's adapted to...
Read moreOrdered online last night, May 9th. It showed an hour to be ready. Went at a little over an hour and there were ppl standing everywhere. The young lady at the counter was overwhelmed as they were so far behind on orders. I politely asked to cancel my order as I was about to leave town. She didn't know how and said they didn't have a manager to do that. Her co-worker walked up and was just as overwhelmed, saying they didnt expect this many on a Friday night. Not their fault at all. So, I currently have a $36 charge and got nothing. The young lady wrote my name and phone # on a pad. I hope to be able...
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