Subway — Restaurant in Hialeah

Review of Subway Order (June 25, 7:29 PM):

I recently ordered from Subway and unfortunately, it was a disappointing experience from start to finish. I paid $73 for what turned out to be a thoroughly unsatisfactory meal.

Order Accuracy: The order included 2 Coca-Colas instead of the requested 2 Sprites and 1 Coca-Cola. None of the 4 sandwiches were toasted as specified. Extra sauce was indiscriminately slathered on everything, which was unappetizing and resembled a mess.

Customer Service Issues: The delivery driver had to intervene because the order was initially short by one sandwich due to a claimed meatball shortage. Instead of offering an alternative, the staff seemed indifferent.

Overall Quality: Taste-wise, the sandwiches were rated 2 out of 10, primarily due to the overwhelming and inappropriate use of sauces.

Conclusion: This experience was far below the standard expected from Subway. The lack of attention to detail, disregard for customer requests, and unprofessional handling of inventory issues were significant letdowns. If this behavior isn’t rectified promptly, the employee responsible should be terminated to ensure better service standards are upheld...

Horrible service, one of the attendees had no customer service knowledge, and rude and with a nasty attitude, she humiliated a customer in front of me for not speaking English. Does she know that she is working in Hialeah? But most definitely took her money. With my order I ask her to build my sandwich with a different sauce than one showing on the menu and the lady went off with a lack of customer, “ You can't used a different sauce; I told her it was my sandwich and I was paying for it. What a lack of...

Listen to this story : Every Friday for lunch, my co-workers and I visit this place or to pick up subways to eat at the office. Today they denied us a glass to drink water, argued that if we wanted water we had to buy it, also she commented so loudly that we'd better go and eat rice and eggs at our houses and not bother her to the restaurant. We will never return to this place. I hope the owners take action. We cannot let the lack of education ruin our businesses and tarnish the image...