Little Caesars Pizza — Restaurant in Hialeah

Customer service is at 0 from the young girl at the counter to the manager. Today at about 5:30pm we were at the store waiting in line to order when a customer told the clerk that the pizza was wrong she had ordered light sauce. The clerk told her that the order was for a regular pizza. The customer insisted and the clerk kept saying she ordered wrong. The clerk went inside and came out saying she couldn’t re-do the pizza that she had to take it like that. The customer insisted and the clerk started screaming at the customer. At that point the customer also got agitated and threw the box at the counter and started to leave. The clerk threw a pizza at he customer but missed and hit my sister. She got her pants and purse stained. No one apologized. The manager came out saying the customer had no right to do what she did, but never acknowledged what the clerk had done. The only thing they did was open the bathroom for my sister to wash up. No apologies, we left and no one cared. Horrific customer service. Avoid this place if you hate...

This was my first time having a delivery through Little Caesar. I will say this right away, the time for it to arrive is awful, I had ordered since around 8:38 pm and was told that my delivery would be done by 9:23 pm max. It wasn't. It instead was till 9:43pm and it would've taken longer if not for me going outside and looking for the delivery man. Apparently he went to another buliding. Either way a pizza takes around 15 min at most 20 min. I don't know why it took so long, but it wasn unesscessary. A whole hour for a delivery of shop that's at most 10 min away is ridiculus. I was not told why it took so long. I called the driver and he told me he was near and then took 10 min before I went outside and found him. I would not reccomend doing delivery with this store; it's a mess even when you go in person. Honestly a horrible...

I ordered a Hawaiian pizza and they had only put toppings in the middle of the pizza, and all of the rest of the pizza had no toppings. Only a 40% of the pizza had toppings on. The flavor was also awful. The women employees are extremely rude and they have terrible customer service, and no respect. They act like they are doing a favor instead of doing their job. I feel verbally disrespected. Piece of advice when you are hiring a person for your business. Make sure you are hiring a person that won’t that won’t sabotage your business and is customer oriented. PS. I will never order from this location again. and I will start to not recommend this...