IHOP — Restaurant in Hialeah

My family, friends and I visited iHop to have a late dinner after a rough evening of my house flooding. Just to start a horrible food experience. My boyfriend order a blue cheese burger and the blue cheese smelled like it had been scrapped from a sewage pipe. AWFUL! How could you even serve a client something so disgusting. I order the brioche turkey sandwich with scrambled eggs and avocado/cheese/tomatoes. To start off, I got half of a miniature if you want to call it turkey folded in a million pieces like if it was the very last slice and they wanted to make it look like more. There was absolutely no avocado on it and a dried up piece of egg which was suppose to be scrambled but wasn't. A mountain of cheese sauce flowing off the sandwich which made me not even want to try it. Honestly I don't understand what the "chef" if we can even call him that was doing there tonight. Something so simple for you to mess it up. I think you need to check out what's going on here at night. Mind you all of our drinks were empty within 25 mins while we continued to await the horrible food. Our server never even offered to refill our drinks I had to tell her to refill them. I returned my entree she offered me a menu and I said I would stick to a salad, of couse I receive a salad with that blue cheese sewage all over it. Couldn't even eat dinner tonight. The only thing this place got RIGHT tonight was Ice Coffee and Water. Major FAIL! Never coming back here....

IHOP - 3315 W 80 ST Hialeah, Florida

"Exceptional customer service by General Manager Willie Weatherspoon has made IHOP our go-to spot for over 10 years! Whether with family or solo, we've always enjoyed our visits - until last July 4th, when we experienced a decline in service. Long wait times, inattentive staff, undercooked and poorly presented food, and watered-down coffee left us disappointed.

However, this weekend, my daughter surprised me on my birthday (June 2) by insisting we give IHOP another try. To our delight, we were seated in our favorite spot, and General Manager Willie Weatherspoon went above and beyond to ensure a wonderful experience. Our breakfast combo (fried eggs, hash browns, bacon, and fruity pebbles pancakes) was truly amazing! The orange cycle pancakes and drink were to die for! My daughter's lunch option - salmon with mashed potatoes and broccoli - was equally impressive and cooked to perfection. The salmon was flaky and flavorful, and the mashed potatoes and broccoli were creamy and tender. Mr. Weatherspoon and his staff even sang Happy Birthday to me, accompanied by a scrumptious pancake stack. It was a heartwarming moment that made my birthday special. We're thrilled to have our IHOP back and can't wait to...

When I arrived at the IHOP, the waitress came by right away to take my order which was appreciated. Unfortunately, that nice feeling was soon ruined when the waitress brought our food to the only other customers in the establishment (one table of 5). They let her know that it wasn't their food, but she was somehow super surprised and confused. I tried to get her attention and say that the food was actually for my table, but she was "SURE" it wasn't and made sure to let me know it "wasn't mine" before heading back into the kitchen with the food. Not even a minute later, the food was brought to my table with a short "here you go". My classic chicken sandwich was immaculate, but it must have absorbed the quality out of my girlfriend's dish on the way to the table because her eggs Benedict meal looked awful. The hash browns were... Well... Browned on the top side, but in a burnt way; so much so that it maintained the form of the mold it was cooked in. The eggs on top of the English muffin were cooked till they were hard, robbing us of nice runny eggs, and to top it all off the dish was cold! Overall the waitress was super rude and the food was way overcooked. The bill felt like sand...