I am one of the people that shops at Aldi for their good deals and quality groceries, however this location has been lacking in the quality that I expected. First, there is this man in the parking lot hustling for quarters from the shopping carts and it began to annoy me after a while. Second, it smells like rotten eggs since it was built in front of a sewage plant. But I didn't mind those two annoyances, since my recent visit made my experience unenjoyable, I was looking for Broccoli and Red Onions and they didn't have it in stock, so I asked the manager and he said we don't have it then in a very nonchalant, brushing me off type of way. I also wanted to point out that the store looked like it was fresh out of a panic buying spree a lot of things were disorganized and a lot of people were in my way, the cashier was a little bit careless and made me uncomfortable. Worst Service I ever had, my local Publix could do a better job than this location and I don't really shop there for my groceries. I will not come to this...
Read moreI was at this store for a quick stop.Only to pick up no more than 3 items...Ended up with 10 instead.10 items that didn't all fit in the bag so things started falling off my hands specifically a box of cereal...Just that min an lady employee picked it up for me l proceeded to go towards the line to pay. When all of a sudden the same employee that helped me a few minutes before signaled for me to go to the register to check out (( I guess she noticed l was struggling))But, as l approach the register l noticed this employee grabbing an empty box and as she scanned my groceries & she took it upon herself to put all my groceries that box...l was so grateful of her above '& beyond kindness and service...The employee's name is Guillermina and she is the true example of great customer service ..Thank...
Read moreI had a really disappointing experience at this supermarket. The posted closing time is 8:30pm, but by 8:20pm, staff were already rushing everyone inside to head to the registers and pay. I’ve never felt so pushed out of a store before.
I completely understand that stores have closing times and staff need to wrap up, but if you're going to keep letting customers in, you should at least give them the reasonable time to finish picking out their groceries. You can’t have it both ways — either stop letting people in at a certain point, or allow them enough time to actually shop before being herded to the checkout.
It was an uncomfortable experience, and it left a bad impression. I hope management reconsiders how they handle closing procedures...
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