McDonald's — Restaurant in Higgins Township

It's a McDonalds in a gestation. The wait times are long generally, they really like the multiple car waiting areas but they block the actual outlet traffic and cause employees to cartry food out to 1 or 2 cars rather than just getting the product ready for the first person. If longer trucks or cars stop at the front of the marked areas, it can block the other drive through patrons from leaving. While the food is up to McDonalds standards i do believe to much emphasis is put to the additional parking and service stations rather than to just getting the orders made. It's a strain i believe on the employees and the customers.

There is no way forcing people to walk almost every other order out to the parking lot is better for speed and moral than just focusing on the order at the pickup window. The workers are working hard but some kind of corporate plan to use the multiple order speakers and extra drive through parking is crippling efficiency.

I just see what i see. they work hard, but its inefficient. I...

Got a quarter pounder and and a mcdouble . . . . The meat on both sandwiches was dried out and leathery. So dry it crumbled while I was inspecting it. Total garbage and a waste of my money. Serving meat past its time is a good way to ensure people don't come to your restaurant. When your meet times out scrap it, it's a write off, resetting your timers instead of actually making fresh meat is a good way to ensure that nobody eats at your restaurant. Absolutely disgusting and this may be worth a corporate call because this is a good way to get people sick. Shame on your table workers and shame on your management. McDonald's doesn't have protocols and standards for you to choose or decide when to follow or when not to follow. as a previous McDonald's manager I know the rules and I know how things work and this is...

This place at night is a joke... I work late I went there 3 times after work late at about 1040 they close at 11.. all 3 times at the drive through they said welcome to mcdonalds "just so you know we will be closing soon so everything has to be cooked to order" I felt bad which clearly was there intent lol and I just left however tonight was different I was hungry i needed to eat lol when i pulled in as usual they said " were closing soon we have to cook everything to order i ordered and pulled up paid and then they gave me my food fairly quick only for it all to be old and cold and the burger black. So they say everything is cooked to order because they are too lazy to box the food up that has already been sitting there getting old. I'm dumbfounded. You close at 11 grow up yall.. I'd be missed if they were...