The Honor Bar — Restaurant in Highland Park

I am writing to express my deep disappointment and concern regarding the treatment my family and I received during our recent visit to your restaurant. The experience was not only upsetting but also completely unacceptable for what is considered an established dining establishment.

Upon arrival, we were informed that the restaurant could not accommodate our party of six at one table. Respecting this policy, we split up and sat at separate tables at different times. Three of my young daughters were seated together with an adult present. However, before they had even finished their meal, they were rushed out by staff and met with rude behavior, including eye rolls and dismissive attitudes.

When the adult at their table had to leave, my daughters joined the rest of us at our table. At this point, they had already eaten, paid for their meals, and were simply sitting quietly while we finished ours. This temporarily brought our group to six people—but again, no food was being ordered by them.

Shortly after, the manager, Daniel, approached us and insisted we leave. We explained that we were willing to either finish our meal quickly or leave if necessary, though the situation had already dampened our dining experience. In response, Daniel suggested one of the young girls sit alone outside on the patio—an unreasonable and unsafe suggestion just to comply with what seemed like an arbitrary rule.

When we requested to speak with a general manager or another supervisor, Daniel claimed there was no one else available. His demeanor was unprofessional, confrontational, and created a hostile environment. We felt targeted over a matter that could have easily been resolved with basic courtesy and common sense.

This experience was especially distressing for the three women and three children involved, and it turned what should have been a pleasant meal into a truly upsetting and degrading ordeal. We left feeling shaken and confused by the unnecessary escalation.

Despite all this, I want to acknowledge and thank the waitress who did her best to assist us under difficult circumstances.

I sincerely hope your management team reviews this incident and seriously considers whether Daniel’s conduct aligns with the standards and values of your restaurant. No guest should be treated in...

An absolutely horrendous experience minus our individual server and the food. Context, we arrived promptly for brunch at 10:45 am (doors open at 11am). Doors opened a few minutes before 11. We walked in as a party of 8. The hostess informed us that they don’t seat parties larger than 5. We then indicated that we could be two separate parties of 4. She said “I can’t guarantee seating your two tables next to each other”. Mind you, the restaurant had JUST opened. No one was seated. Plenty of space to accommodate two tables directly adjacent to one another. She then stated, “we don’t split tabs, it’s too confusing for our servers”. Another ridiculous comment but we were willing to comply. We said, “one tab for each table is totally fine”. She said she had to go ask her manager for approval. When she came back, she said “okay we will make this accommodation but you have to note it’s just this one time”. Then when we were going to be seated, she forced the group to split, walking in separately. As if to make a point… two separate parties of 4. (eye roll) As we were walking in to get seated, there were very clearly two open tables next to each other but she sat us, across the aisle from each other. After being frustrated we responded, “no we will sit here”…where there were two four tops directly next to each other. The interesting thing is that their “servers” waited on multiple tables. No one table had the same server bringing out each dish or beverage. It was a revolving door of inconsistency… which ironically, was the confusing part of this… Not that we wanted two tables of 4. The food was great. I will say that. It was truly a shame, celebrating a birthday of a dear friend. We all had driven 45 minutes to enjoy a nice brunch together and the unwelcoming demeanor was just a complete turn off. The even more infuriating and irritating thing to me was I have dined at many exceptional highly rated restaurants that could have easily been considered pretentious or unaccommodating. To put it simply, Honor Bar, their hostess and staff, were rude and unreasonable. With a million dining opportunities nearby, this would not be...

I have been coming to this restaurant several times a month for 5 years with my kids, relatives and friends. It was my favorite place. I really love the ahi tuna salad and it was the best in this restaurant. I always ordered it. A few weeks ago I had an incident with the manager. I was sitting in the patio with my friend and kids. And my sister came up to me. It was Sunday, 3 pm, the restaurant was not full. There were many tables and chairs available. People who was sitting next to us offered they free chair for my sister to sit next to us. After the manager came and said that their policy does not allow more than 4 people to be seated at a table. I politely asked to seat my sister for a maximum of 20 minutes until we finish eating and pay. The manager was very impolite and did not want us to listen. I said that I hoped for a better treatment of regular customer. A few days later we came again with a friend and children for dinner. I had my cough medicine in a small glass. Same manager grabbed glass from me just said give it to me. I was shocked!!!!We waited for food over hour. My ahi tuna salad was low quality and much less than usually. I asked the waiter to return the salad. He called the same manager who did not agree with my opinion and did not want to return the order. The manager suggested me not to go to the restaurant if I am not satisfied with their ahi tuna salad. I was very surprised to hear that. I returned food for the first time in 5 years!!!!! She said that I am constantly unhappy! Wow! What a liar! After dinner, we ask our waiter why the manager is very rude and not polite to us. To which the waiter replied: because last time you left a small tip. Tipping is the client's choice to leave or not Also, last time we did not like the attitude of this manager to us. So we left a small tip. Then couple days later we I came back with my friend for lunch again and customer service said we cant service you, because you was complain to the manager!!!!! Whats go on with my favorite bar!!!! I'm only was complain once...